Ken Ganley Ford Parma - Service Center

Took theor time on my vehicle which gave me the impression that they were thorough and not doing a fush job or neglecting aspects of my vehicle service. impression that they were thorough and not doing a fush job or neglecting aspects of my vehicle service. More

Service was ok but I was shocked they charged me a fee to use my credit card without telling me use my credit card without telling me More

Great service friendly people service advisors explain everything in detail as to what has to be done everything in detail as to what has to be done More

Tim Reese was very nice, polite, and professional. He handled the service quickly. I would recommend using Ken Ganley Ford to anyone. He handled the service quickly. I would recommend using Ken Ganley Ford to anyone. More

Thankful to have my car back. The only think I was dissatisfied with I had to call to find out what was wrong with my car no one called me. That was very stressful. When I checked The only think I was dissatisfied with I had to call to find out what was wrong with my car no one called me. That was very stressful. When I checked in I got the feeling by someone's comment that becuz I was a girl I didn't know how to care for my car. Which Is not true at all. But Eric my sales man was great with helping me through process. Once I started getting reports that parts were behind and updated. More

They do not listen to what the customers say. if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it More

Not Gillingham Ford, didn't know anyone there anymore . Performed the service that I requested. Performed the service that I requested. More