Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,091 Reviews
Call Service Center (888) 433-2764

1,091 Reviews of Ken Ganley Ford Parma - Service Center

Sort by
May 15, 2024

Very professional, the services department is very knowledgeable of it's work and what needs to be done to fix your car. Both times I tooky car in they fixed it in a timely fashion. A+ More

by WJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 14, 2024

Awesome people and great service. Highly recommend anyone and everyone to come here!! And see George! More

by Fernando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Fernando, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 14, 2024

I won’t have them change wipers or air filters again 100 for both WOW More

by JOHN.BARTOLOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Report | Print
May 14, 2024 -

Ken Ganley Ford Parma responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, John, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
May 14, 2024

Always quick to greet me and get my vehicle service started. I will come back again. More

by TJGOWAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Helpful
May 14, 2024

Good service from everyone in the service department everyone was helpful and kept me updated on the vehicle service. More

by KAREINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 14, 2024

Kept my informes od process and what work was needed. They had to keep vehicle overnight and made arrangements for a rental car. More

by BONNETT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 12, 2024

Service was handled promptly and on time as scheduled. I would highly recommend Ganley Ford for all your service needs. More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Helpful
May 11, 2024

Everything was great just a little unclear about some prices quick easy painless but if you like ford I’d go back More

by Feldmanj36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 11, 2024

Great service. Installed a new trailer hitch. Also helped me utilize my Ford points and order / receive new cargo mat in a timely fashion. More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Ken Ganley Ford Parma responded

Thank you, Scott, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 13, 2024 -

Ken Ganley Ford Parma responded

Hello Scott, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 11, 2024

My first experience with Ken ganley Ford was very good thank you very much hill More

by LORIHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Report | Print
May 11, 2024 -

Ken Ganley Ford Parma responded

Lori, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

Helpful
1
2
...
110