Kamloops Ram Dodge Jeep

We drove our Dodge 2500 pick up to Kamloops from Lillooet (340 km's per round trip, 2 hours each way) THREE times to have the same issue looked at. After the first trip service said they would order the part (340 km's per round trip, 2 hours each way) THREE times to have the same issue looked at. After the first trip service said they would order the part for the next appointment. After we had spent 6 hours waiting the second trip, they said they did not have the right part and would order it. The following week we called twice to see if we could make an appointment to re book leaving our phone number, but we did not receive a call back for over 1 month. The service was so bad and the quality of craftsmanship was so bad on our hardly used 2011 Dodge 2500 Hemi that we sold it for a 2013 Tacoma which we love, having great experience with our second vehicle also being a 2010 Tacoma. Overall craftsmanship of the Toyota is superior to that of Dodge, no rattling parts etc., handles better than the dodge and uses less than half the fuel!!! More

Be aware Ladies. The service department men talk the talk but don't walk the walk!!! The dealerships would be better served to have women in customer service. but don't walk the walk!!! The dealerships would be better served to have women in customer service. More