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Jonker Honda
Surrey, BC
1,189 Reviews
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1,189 Reviews of Jonker Honda
October 08, 2016
Quality of service Went in for oil change. No oil drips of any sort on my garage floor. Called to service urgently as I have bad oil leaks every where. Mechanic stated a Went in for oil change. No oil drips of any sort on my garage floor. Called to service urgently as I have bad oil leaks every where. Mechanic stated and showed it was leaking from the water pump area, and showed a large drop (sorry did not take photo) oil starting from oil drain plug and hanging from pan(like you get when tap dripping). |Disproved to mechanic coming from water pump as was dry and area he referred to was when the water pump and timing belt was replaced as it was a dark sealant.Stated to mechanic the oil you are showing me is not good and if this being the case why is my garage floor clean.Challenged him to now come to my place at this very moment to come and look. Asked whether he changed the oil neopreme washer on the drain plug every time as required. States yes. He now did not appear interested in pointing out the oil leak further.Said he would put a dye into oil and would be able to trace oil leak. Told him the last situation of the oil pan leak which did not occur and cost was absorbed by dealer right after oil change issue again. Took vehicle home and drove for three days(not just to drive but due to necessity) and after each drive placed a large mirror under vehicle and even sent pictures in later there was no oil drips or leaks under the vehicle. At time of this note, still drips or leaks showing on garage floor,Then at end of service the young man tried to tell he heard the power steering pump and knows from the sound it needs a flush. Not impressed with the flow coming form his mouth and told hims when he tried to tell me all four tires were worn down badly and that is why 9/32 's stands for. More
by ft1881
Verified CustomerEmployees Worked With
unkown took my cash., Catrina Dierks, Scott MacDonald
Helpful October 08, 2016
Traded honda van for new one I am in love 😊 with my new van and my kids love it too specially we requested for installation of the remote starter for the weather coming ah I am in love 😊 with my new van and my kids love it too specially we requested for installation of the remote starter for the weather coming ahead. More
by Pushpinder
Employees Worked With
Linda Ho, Thomas Chang
October 08, 2016
Very professional, caring representatives Every interaction with the staff at Jonker has exceeded our expectations. They clearly care deeply about their customers and have an in-baked profess Every interaction with the staff at Jonker has exceeded our expectations. They clearly care deeply about their customers and have an in-baked professional approach. More
by DAL0
Employees Worked With
Chris Melenchuk, Christal Case
October 08, 2016
Safety related recall - Remedy by Jonker Honda at no charge I am writing a delayed review as I went on vacation after works were done by Jonker Honda on my Honda Pilot. Just wanted to say that the staff I dealt I am writing a delayed review as I went on vacation after works were done by Jonker Honda on my Honda Pilot. Just wanted to say that the staff I dealt with explained to me the parts that were being replaced and it's function, was friendly, knowledgeable and professional. On learning that I have no ride and I have to wait about 4 hours while corrective works are performed, immediately arranged courtesy vehicle. Among others, Jonker Honda was the only dealership who took the lead to inform me of recall, ordered parts, scheduled appointment and worked to make my vehicle safe. I am truly impressed with Jonker Honda for their professionalism. I was not a regular customer customer at Jonker Honda but will be now. More
by H Bains
Employees Worked With
Don't remember employee name, but should be on Jonker Honda's invoice/database
October 07, 2016
Polite, non pressured sales The team at Jonker Honda were very helpful and did not pressure us into a purchase. They were helpful about which vehicle would best suit our needs, The team at Jonker Honda were very helpful and did not pressure us into a purchase. They were helpful about which vehicle would best suit our needs, due to their thorough knowledge of their inventory. Sales and Finance department staff were very friendly and accommodating. Thank you!! More
by donna
Employees Worked With
Sarav Luthra
October 06, 2016
Kristal, Jill, Christian,Greg= excellent customer service I drive all the way 45 km from Vancouver to Langley just because of the excellent customer service. They do really care about the concerns you have an I drive all the way 45 km from Vancouver to Langley just because of the excellent customer service. They do really care about the concerns you have and are always polite. I would definitely recommend Jonker Honda over other Honda dealerships. More
by ASDKHAN94
Employees Worked With
Jill Eden, Chris Melenchuk, Greg Llewellyn
October 06, 2016
PURCHASE OF HONDA CIVIC THOMAS WAS GREAT HELP IN PURCHASING MY NEW HONDA CIVIC. HE DID NOT PRESSURE ME AND MY WIFE IN ANY WAY. ALSO HE EXPLAINED IN GREAT DETAIL OF ALL THE THOMAS WAS GREAT HELP IN PURCHASING MY NEW HONDA CIVIC. HE DID NOT PRESSURE ME AND MY WIFE IN ANY WAY. ALSO HE EXPLAINED IN GREAT DETAIL OF ALL THE FEATURES IN THE CAR. THANKS More
by i love civiv
Employees Worked With
THOMAS CHANG, Linda Ho
October 06, 2016
Jonker Honda Sarav worked hard to get me a great deal on my trade in so I would feel comfortable and confident about my purchase. I love my new civic! Sarav worked hard to get me a great deal on my trade in so I would feel comfortable and confident about my purchase. I love my new civic! More
by jh123
Employees Worked With
Sarav Luthra
October 05, 2016
Service cost You charge too much to rotate tires, you would think after buying a car from there tire rotation would be complimentary. When you buy tires from a tir You charge too much to rotate tires, you would think after buying a car from there tire rotation would be complimentary. When you buy tires from a tire shop they rotate at no charge for the life of the tire. My opinion is this is not an acceptable charge and I will buy my next car elsewhere More
by russelld0
Employees Worked With
Do not know the employee
October 05, 2016
Dan was grest. Right to the point. Dan was great and to the point gave us the price first off that we wanted to see . hands down better than any other dealerships Dan was great and to the point gave us the price first off that we wanted to see . hands down better than any other dealerships More
by Jag
Employees Worked With
Dan Sak
