Jim Pattison Volkswagen Surrey

What a great dealership and the people there top notch. Like Yogesh, who ever hired him deserves a raise! Along with him, he's simply the best in the business of service hands down. Like Yogesh, who ever hired him deserves a raise! Along with him, he's simply the best in the business of service hands down. More

Yogesh in service was the best. ..and the best there is. Prompt, communication was spot on and super friendly. I couldn't have received better service. 5 stars all the way! ..and the best there is. Prompt, communication was spot on and super friendly. I couldn't have received better service. 5 stars all the way! More

Since I bought my Passat in 2015 I am doing regular service and some unscheduled repairs in Jim Pattison Volkswagen service in Guildford. I always felt treated with utmost respect and very professional service and some unscheduled repairs in Jim Pattison Volkswagen service in Guildford. I always felt treated with utmost respect and very professionally. In last couple years I am dealing almost exclusively with VW Manager Yogesh Prasad, who treats me always as VIP, always trying to provide reasonable, timely and reliable service for my vehicle. Yogesh always goes beyond the scope, or "one extra mile", of his work- which is a rare commodity these days. Once my car broke down outside of warranty, he did everything the problem to be fixed timely and properly, even providing me with a courtesy car free of charge. I feel lucky for having Yogesh as a primary contact at VW, and as reliable and honest service provider for my vehicle. But don't get me wrong, I didn't meet a single employee at JP Volkswagen who didn't treat me courteously and professionally. All Kudos for Manager Prasad and his team. Mike Novakovic More

I was out of town on a work assignment, and my wife's car slid and hit the curb. My wife called around a few dealers, and no one was willing to help her. She called Yogesh Prasad at Jim Pattison VolksWagen, slid and hit the curb. My wife called around a few dealers, and no one was willing to help her. She called Yogesh Prasad at Jim Pattison VolksWagen, and Yogesh assisted her. We had our car back in two days. I wish there were more people out there like Yogesh who understand difficult situations and go out of their way to help people. Yogesh kept her up to date and was very transparent. Thank you very much, Yogesh. My family can enjoy their Christmas because of you. More

I would have never returned to the dealership because of mistakes made by the Sales manager, I ended up buying my car elsewhere HOWEVER I continue to go there because of the Service team. I went today to ha mistakes made by the Sales manager, I ended up buying my car elsewhere HOWEVER I continue to go there because of the Service team. I went today to have my 2019 Golf Highline serviced and as usual Yogesh the operations manager was there to great me with a smile. He makes a person feel at home and he is easy to trust. Another gentleman that is a part of the service team is Mo, I highly recommend both these gentleman foir your volkswagen needs. More

Thank you Yogesh Prasad for the great service and always taking care of my needs in a very professional and curteous manner. The service staff at Jim Pattision VW are great and always take care of my needs taking care of my needs in a very professional and curteous manner. The service staff at Jim Pattision VW are great and always take care of my needs in a very professional and curteous manner. More

I felt let down by your sales managers lack of experience and very poor judgement, but because of your service department I will always come back. Yogesh even though he is kept busy, always finds time to hel and very poor judgement, but because of your service department I will always come back. Yogesh even though he is kept busy, always finds time to help me with a problem on my car or giving me advice on how to look after my car. The reception, the parts department and your service team are incredible and they are the reason I will continue coming back there. As for some of your sales team especially one of you sales Managers he needs to stop and listen and to research a bit better instead of allowing someone like me to walk away and to buy a new car elsewhere. Mr Prasad knows volkswagens and always has a smile on his face, ifs nice to leave the lot knowing my car is maintained properly. More

Thank you Yogesh Prasad for your outstanding customer service. You helped me get my vehicle in within a very short time and you went above and beyond helping me resolve some issues I had. I’m extremely t service. You helped me get my vehicle in within a very short time and you went above and beyond helping me resolve some issues I had. I’m extremely thankful I came to your dealership and will highly recommend you and your team! One happy customer! More

Yogesh Prasad was very helpful with helping with my daughter's car repairs. He able to go the extra mile to help with a car for her to use to get to college while her car was getting repaired. There daughter's car repairs. He able to go the extra mile to help with a car for her to use to get to college while her car was getting repaired. There was a miss understanding at the beginning of the repair order but was able to get to the bottom of the oversight. very pleasant person with great customer service qualities. More

Yogesh Prasad ; is awesome operational manager ; so helpful every service or visit;always helpful and profesional great store; 5 star helpful every service or visit;always helpful and profesional great store; 5 star More