Jim Pattison Subaru South

Let me tell you exactly what buying a new car from Jim Pattison Subaru looks like in practice. You buy a brand new vehicle. It has 4 factory defects. You bring it in. They take your car. They give you a Pattison Subaru looks like in practice. You buy a brand new vehicle. It has 4 factory defects. You bring it in. They take your car. They give you a document confirming all repairs are complete. You walk to your car. Nothing is fixed. You come back. Same thing. Paper says fixed. Car says otherwise. You come back again. And again. Twice a month, month after month, each time leaving with official paperwork confirming repairs that were never performed. At some point you realize this isn't incompetence. Incompetent people eventually stumble onto the right answer. This is something else entirely — a dealership that has decided your warranty problems are not their problem, and that handing you a signed piece of paper is cheaper and easier than actually fixing your car. Four defects. A brand new car. Months of visits. A growing pile of documentation confirming repairs that exist only on paper. And their final answer when confronted? "Contact Subaru Canada." Not an apology. Not an escalation. Not a specialist. Just — go away and call someone else. Thinking of buying a new Subaru here? Save yourself the time. Walk out. Drive past. Keep going. You can thank me later. More

The Sales and Finance Team of Kade and Haley are knowledgeable, respectful, and friendly. They certainly influenced my decision to purchase the Forester Premium. I visited other dealerships before g knowledgeable, respectful, and friendly. They certainly influenced my decision to purchase the Forester Premium. I visited other dealerships before going to Subaru South, and the way I was treated by Kade surely helped me decide on the Forester Premier instead of the competition. More

Adrian was the best all the way through the experience from the first handshake when I walked though the door to look at the Subaru vehicles to the last handshake on the deal. He explained EVERYTHING at e from the first handshake when I walked though the door to look at the Subaru vehicles to the last handshake on the deal. He explained EVERYTHING at every step in the process and was fun to work with. From comparing vehicles to comparing features in each vehicle, he helped me decide which was best for my needs (even though it was a tough choice). When buying a car can sometimes seem like you're taking a chance, I know I got a great deal on a vehicle that will last for years. Adrian and JP Subaru South made purchasing a new vehicle stress free. Thanks Adrian! More

I have owned vehicles for over 50 years and purchased a new 2024 Crosstrek two years ago. It performed so well that I purchased a 2025 Forester a few months ago. Both vehicles have lived up to Subaru’s rep new 2024 Crosstrek two years ago. It performed so well that I purchased a 2025 Forester a few months ago. Both vehicles have lived up to Subaru’s reputation for solid, reliable performance. I learned long ago that quality is worth the cost, and if you do your research, you’ll find Subaru delivers quality. After seeing my Subaru's, my daughter is now the owner of a 2026 Crosstrek, so we’ve become a Subaru family. I especially appreciate their winter performance and am impressed with the fuel economy for an all-wheel-drive vehicle. I worked with Kade on two of my purchases, and he really knew his stuff. He provided honest, straightforward information that made the process easy. My experiences with oil changes and service have also been very positive. The staff has been friendly and attentive, and the way I’ve been treated is a big improvement over other dealerships I’ve visited in the past. When it’s time to upgrade, I’ll definitely be purchasing another Subaru. More

Alison and Lex have been great and very professional to both myself and son. They were very welcoming and kind to us both myself and son. They were very welcoming and kind to us More

We had a very good experience purchasing our 2024 Crosstrek, Kade Lowes was pleasant, knowledgeable and made the experience so easy. Kade was able to provide us a wealth of information which helped u Crosstrek, Kade Lowes was pleasant, knowledgeable and made the experience so easy. Kade was able to provide us a wealth of information which helped us in making this purchase. To Lex Legaspi the Finacial Manager thanks for helping with those money details it was great to have worked with you. More

We had Kade Loewes as our car salesperson, he was amazing very knowledgeable, he knows everything about the Subarus, He allowed my husband and myself to try 3 different Subaru's. He offered us the lounge to very knowledgeable, he knows everything about the Subarus, He allowed my husband and myself to try 3 different Subaru's. He offered us the lounge to sit in and enjoy a coffee. I would send anyone to see Kade. We are very happy with our new Subaru. We have always owned a ford and we love our new Subaru. More

Had a great experience buying a used Forester at Jim Pattison's. Pat was amazing, friendly and helpful. I appreciated how the team responded to my requests. Overall, a pleasant and smooth transaction! Pattison's. Pat was amazing, friendly and helpful. I appreciated how the team responded to my requests. Overall, a pleasant and smooth transaction! More

Purchased our 2025 Forester with Rovie one year ago this month. Very satisfied with his knowledge, patience and thoroughness. Today Lex (finance dept) walked us thru the extended warranty. Full details and month. Very satisfied with his knowledge, patience and thoroughness. Today Lex (finance dept) walked us thru the extended warranty. Full details and understanding by Lex to our needs completed the sale. Thank you Lex for your understanding. We love…love our 2025 Forester and hope to enjoy and drive safely for years to come. Thanks gentlemen! D & A K More

The sales staff is friendly—no surprise there, since that’s they have to sell. However, my experience with the service team and sales management was disappointing. While they come across as friendly and that’s they have to sell. However, my experience with the service team and sales management was disappointing. While they come across as friendly and appear to listen, in reality they don't take the customer’s needs into serious consideration. They tend to agree with you during conversations, but ultimately proceed with whatever they had planned all along, and in the way they want to do it. Professionalism and genuine customer care were lacking in these departments. More