Jim Keay Ford Lincoln

Hopefully changes come soon enough! Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal experiences but will update if dealership improves in the long run. More

This is the place to go for extraordinary service! Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured or hasseled this was a stress free comfortable atmosphere. All our questions were answered by this friendly and knowledgeable gentleman. Paperwork was efficiently processed, he even took the time to demonstrate vechile features and operations upon pick up of the vehicle. We highly recommend not only this dealership but to go and see Brian!!! More

Excellent! I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it se I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it served me well and I struggled with the decision. Kurtis was most helpful in helping me find the vehicle I wanted and providing all the information I needed without putting any pressure. I purchased my first vehicle from this dealer in 1988 and I have been satisfied ever since. This is the 6th vehicle. More

Best experience! This was my very first vehicle purchase and I am beyond happy with everything! To start off, I dealt with Kurtis Di Cioccio and my sales experience wa This was my very first vehicle purchase and I am beyond happy with everything! To start off, I dealt with Kurtis Di Cioccio and my sales experience was a walk in the park. When I decided to purchase a vehicle, Kurtis was there for me day and night with all my questions and worries. He made sure I understood everything and made it seem like I wasn't buying a car as he took everything on his hands to assure my full satisfaction. I also dealt with Peter (Finance Manager) and Farhaan (Sales Manager). Both were so helpful and went out of their way to make my experience such a breeze. Not only was my experience wonderful, but I love my new Ford Focus, the drive, the comfort and much more! I want to thank Kurtis, Peter, Farhaan and Jim Keay Ford Lincoln for everything they have done to make me a happy costumer! More

Relaxed and enjoyable car buying experience This message is in regards to our shopping experience at Jim Keay Ford. To start, I have to admit that not all Ford dealerships are created equally. W This message is in regards to our shopping experience at Jim Keay Ford. To start, I have to admit that not all Ford dealerships are created equally. We had been at an other Ford dealership, just before coming to Jim Keay and had been extremely disapointed. Nonetheless, when we arrived at Jim Keay, we were immediately greeted by friendly staff who did not pressure us in buying when we were not sure what we wanted just yet. All our questions were answered with kindness and humour. The relaxed approach was very much appreciated. Furthermore, they gave us time to think about what we were looking for and even lent us the car for a few days to try it out since it was a manual transmission. This was a new experience for us. Everything was done quickly and efficiently. Even after noticing, at pick-up, that one of the back seats was not working properly, they fixed it promptly. As for the Sales manager, she lent us her personal car, a Lincoln, for the day as ours was being fixed. Thank you, to all the team, especially Sara and Riley for the excellent service and experience. We will definitely recommend buying a Ford from Jim Keay to family and friends. Thanks again, Danielle & Stéphane Drouin More

A Very Pleasant Experience It was a very pleasant experience to buy my new Focus from Kurtis. He let me take the lead, applied no pressure whatsoever, but was able and anxious t It was a very pleasant experience to buy my new Focus from Kurtis. He let me take the lead, applied no pressure whatsoever, but was able and anxious to answer any question. He clearly explained everything about the car and the transaction, and essentially took care of everything involved. Kurtis went well beyond the call of duty in a congenial, mature manner, and it was clear in his interactions with his colleagues that he is a valued part of the dealership. Thank you! More