
Jim Keay Ford Lincoln
Ottawa, ON
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278 Reviews of Jim Keay Ford Lincoln
Great deal and service Ty for all the help. Chris Dugal and Peter Maloney helped when nobody seemed to be able to help us. Definitely will suggest to friends. Ty for all the help. Chris Dugal and Peter Maloney helped when nobody seemed to be able to help us. Definitely will suggest to friends. More
Warm and Welcoming Experience The Sales Staff were warm and welcoming, from my initial visit to the dealership, until my departure a few days later with my new F-150. The time and The Sales Staff were warm and welcoming, from my initial visit to the dealership, until my departure a few days later with my new F-150. The time and patience extended by Wally and Sarah was truly appreciated. Their efforts only went, to getting the right vehicle to meet my needs. Will certainly consider JIm Keay for my next vehicle purchase. More
Absolutely amazing. After purchasing my first vehicle, I felt VERY comfortable cashing out with a young gentleman by the name of Nick. He was very professional and helpfu After purchasing my first vehicle, I felt VERY comfortable cashing out with a young gentleman by the name of Nick. He was very professional and helpful. Will definitely reccomend this place for now on, and hopefully they're lucky enough to be cashed out by Mr. White. Cheers! More
A fantastic experience!! From the warm and prompt greeting at the beginning...to driving my car off the lot, Brian Needham was there every step of the way. He created a comfo From the warm and prompt greeting at the beginning...to driving my car off the lot, Brian Needham was there every step of the way. He created a comfortable and relaxing environment which allowed me to make my OWN decisions. It was as if I had known him for years! Thank you...I am very happy with my new car! More
Hopefully changes come soon enough! Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal experiences but will update if dealership improves in the long run. More
Thanks Kurtis for your help and patience! Buying a vehicle is difficult in most circumstances but doing it long distance and from another province - site unseen is even harder. Kurtis was ver Buying a vehicle is difficult in most circumstances but doing it long distance and from another province - site unseen is even harder. Kurtis was very helpful and made it work for us. Very pleased with his help, patience and service. More
great Sales rep was patient with us and took necessary time to help us choose the right vehicle, was knowledgeable of the product, good insight, and negotia Sales rep was patient with us and took necessary time to help us choose the right vehicle, was knowledgeable of the product, good insight, and negotiated a good deal including trade-in. More
Superior customer service No appointment needed for work in the quick lane at Jim Keay, I've been hosed at other dealerships, when I was told the issue and the price That was No appointment needed for work in the quick lane at Jim Keay, I've been hosed at other dealerships, when I was told the issue and the price That was it no funny business When I returned at the end of the day, I watched as my car came from the back of the dealership,slowly made the corner the wheels shining the rims I could have done my make up in Not just the out side of my car, the inside was as fresh as the day I bought the car. What surprised me the most was this was at no charge I didn't have a opportunity to thank the man So thank you so much you've made my weekend More
This is the place to go for extraordinary service! Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured or hasseled this was a stress free comfortable atmosphere. All our questions were answered by this friendly and knowledgeable gentleman. Paperwork was efficiently processed, he even took the time to demonstrate vechile features and operations upon pick up of the vehicle. We highly recommend not only this dealership but to go and see Brian!!! More
Excellent! I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it se I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it served me well and I struggled with the decision. Kurtis was most helpful in helping me find the vehicle I wanted and providing all the information I needed without putting any pressure. I purchased my first vehicle from this dealer in 1988 and I have been satisfied ever since. This is the 6th vehicle. More