Island Chevrolet Buick GMC
Duncan, BC
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Lies, incompetent service and wasted time Brought my New vehicle to get fixed. Left is there for a week and upon picking it up nothing had been done. I was greeted by sales management with hos Brought my New vehicle to get fixed. Left is there for a week and upon picking it up nothing had been done. I was greeted by sales management with hostility and rudeness. My Family will not be doing business here again. More
Professional, knowledgeable and personable. Working with Carson Ballie to find the right truck for my needs, while working remote was truely enjoyable. He was eager to make my needs and demands Working with Carson Ballie to find the right truck for my needs, while working remote was truely enjoyable. He was eager to make my needs and demands of the truck meet a price that was still in my budget. A true master of his trade! I was very particular in what I wanted, and without hesitation he produced a lot of options all with thorough description and background of each vehicle. This made my decision easy. His customer service and knowledge of the industry was second to none, and helped make me the best choice for the best fit. My next truck I will surely be going straight back to Island GM, making sure I get the service I can rely on from Carson Baillie. Thanks again for the great truck and the great deal! Benn More
Excellent Service As Usual I found Neil Burton, both professional and personable. When I arrived at the service centre, he promptly attended to me. My vehicle was serviced quic I found Neil Burton, both professional and personable. When I arrived at the service centre, he promptly attended to me. My vehicle was serviced quicker than I expected, with Neil advising me each step of the way by phone. I really felt that Neil went that extra mile for me and would highly recommend him. More
Steve Aydon is a phenomenal salesmen. I stay with Island GM because Steve Aydon is simply the best Salesmen I have been dealing with Steve for the past 16 years and I have had nothing I stay with Island GM because Steve Aydon is simply the best Salesmen I have been dealing with Steve for the past 16 years and I have had nothing but the best experience. More
Great people, superb service it is my 3rd truck purchased at island gm, they will always accommodate your needs and find the right vehicle for you. the service is excellent and th it is my 3rd truck purchased at island gm, they will always accommodate your needs and find the right vehicle for you. the service is excellent and the atmosphere is always happy. More
service second too none took 2 phone calls - car was in shop -up on hoist -front cowling under bumper was repaired-car was returned to me in about 1 hour-just time for a co took 2 phone calls - car was in shop -up on hoist -front cowling under bumper was repaired-car was returned to me in about 1 hour-just time for a coffee. More
Pleasant surprise! Service on my GMC Terrain was overdue and the car needed more than a cheap and simple oil change. This vehicle is my livelihood and often inspected by Service on my GMC Terrain was overdue and the car needed more than a cheap and simple oil change. This vehicle is my livelihood and often inspected by the folks who contract my services, so keeping it in good running condition is not optional. Willi searched my file and found a credit, making it so much easier to get more of the needed maintenance work done than I thought. I am impressed with Willi's diligence, he was very friendly without being patronizing, and it did not feel as though he was trying to up-sell me. Thank you Willi for a painless service experience, and Island Chevrolet Buick GMC, for a very organized operation. All my best, ~Marcela. More
in and of service in a flash. I was in and out no charge for a small problem while traveling down the island. Service was excellent. A quick look and like magic we were on our wa I was in and out no charge for a small problem while traveling down the island. Service was excellent. A quick look and like magic we were on our way. More
Service Center Experience Had many issues with a car I bought a few years ago. I had Visited the service center numerous times and dealt with Neil Burton. He was always extrem Had many issues with a car I bought a few years ago. I had Visited the service center numerous times and dealt with Neil Burton. He was always extremely nice and diligent. the issues with my car were fixed. I had a great experience with him and was so happy that he took the time and care to help me. He was a pleasure to deal with and I would highly recommended him :) he is great and very nice! More
Service was poor. The Service Manager was rude and did not provide required services. We had gone in for a scheduled maintenance, which included a free wash and va The Service Manager was rude and did not provide required services. We had gone in for a scheduled maintenance, which included a free wash and vacuum of the vehicle. The maintenance included a multi point inspection which was completed, but had been instructed to come back in 1 and half hours due to the process taking this long, for vacuuming and washing. This was not done, the shuttle driver had been trying to work with Kevin Toews, who had not responded when asked if he should come and pick us up. This wouldn't be bad, considering they were busy, but this isn't the first instance of this happening to us, I will be requesting different service advisor on our next visit. More