Hyundai West Island
Dorval, QC
Filter Reviews by Keyword
By Type
139 Reviews of Hyundai West Island
Nice on the outside not so much on the inside. I’ve had several things fixed here and everytime I come with an issue they always seem to half fix it or fix the wrong thing. I brought my car in for I’ve had several things fixed here and everytime I come with an issue they always seem to half fix it or fix the wrong thing. I brought my car in for a rattle which I said was coming from the door (turned out to be the window switch) and they insisted on changing the shock, strut, and wheel bearing; all they care about is the money especially if it’s under warranty. Then I had them change a stopper on a door and the broke the latch that opens the door on the inside, I’ve spoken to the manager of service several times and they always fix it 80% second time around yet the mechanics don’t care, they care about their money. This dealership is nice on the outside but on the inside, absolutely atrocious. I highly recommend going to any other Hyundai dealership! More
Fantastic dealership! I first came here to service a Santa Fe I had purchased elsewhere b/c I had not been pleased with the service from where it had been purchased. The p I first came here to service a Santa Fe I had purchased elsewhere b/c I had not been pleased with the service from where it had been purchased. The place is clean and comfortable for you to wait while your vehicle is being serviced. There’s free coffee, hot chocolate and wifi so that you can work comfortably while waiting. They were also incredibly supportive in helping me get a few items changed completely free under warranty. I am so pleased with this dealership that I ended up buying my next car with them. I ordered a Tucson PHEV through them and got it in June of 2023. They were fantastic throughout the process and even let me take a demo car out for a test drive on my own during COVID. I’m super pleased with the car and was provided with great service from Walid. He kept me posted all along and promptly answered my requests for updates. He explained all the functions of the car the day of delivery and provided exceptional service afterwards as well and got me good value for my trade-in. Julien, the finance director, was also amazing. Super personable to the point that he saw me at the dealership one day while I was getting my other car serviced and having recognized me, called me into his office to provide me with an update on the PHEV I had ordered. Believe me, having ordered and tried to get updates from other dealerships, this is unheard of. Having gone into his office, I realized all the orders were very well organized and that he even had a spreadsheet with everyone’s names and orders so that he could provide updates and respect the order sequence. AMAZING!!! Anyways, all this to say don’t hesitate to go to this dealership for your next purchase or servicing. You won’t be disappointed. They’ll go the extra mile for you and you’ll feel like you’re in good hands! Thank you Hyundai West Island:) More
Great dealership this is my 2nd car from here and the sales team is on point knowledge of the vehicles and services take care of client type place that’s why it’s my 2nd vehicle from here. sales team is on point knowledge of the vehicles and services take care of client type place that’s why it’s my 2nd vehicle from here. More
I have been going to Hyundai West Island for almost 10 years. Their service is excellent. The personnel is polite, friendly, professional and very helpful. I am always happy with my visits at the garag years. Their service is excellent. The personnel is polite, friendly, professional and very helpful. I am always happy with my visits at the garage for service and maintenance. The salesman (Anthony) is so friendly and kind, as well as Michael Houtman at the counter. This is a great place to buy or lease a car and have your car taken care of. I highly recommend Hyundai West Island. More
Mr Hiktmat the salesman is an amazing gentleman, the whole team at Hyunday West Island are incredible. I'm a happy customer and would absolutely refer my family and friends . A very clean and beautiful whole team at Hyunday West Island are incredible. I'm a happy customer and would absolutely refer my family and friends . A very clean and beautiful building. Once again thank you to the service team and management More