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Holm Buick GMC - Service Center

Salina, KS

4.6
306 Reviews
Call Service Center (785) 823-6372

306 Reviews of Holm Buick GMC - Service Center

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May 14, 2024

I've been very happy with the service on my Buick! I will continue to use them for my vehicle service needs. More

by RGOHLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 05, 2024

On time with appointment and very thorough and efficient. Friendly staff, answered my questions courteously. More

by TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Holm Buick GMC responded

Thank you for the fantastic review! We strive to be on time, thorough, and efficient with every appointment. We're happy the friendliness of our staff shone through, and that they were able to answer your questions clearly. We appreciate your business and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

Helpful
May 05, 2024

On time quick efficient oil change service appointment. will utilize Holm service next time service is required More

by penrod233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Holm Buick GMC responded

Thanks for letting us know! We appreciate your business and look forward to seeing you next time. Sincerely, the Holm Automotive Team of Salina

Helpful
May 03, 2024

Excellent service & work kept up to date on progress, parts slow coming in is only negative More

by KOLLINGRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Holm Buick GMC responded

We're so glad you were happy with the service and communication! While parts delays can be frustrating, we're committed to keeping you informed every step of the way. Thank you for the 5-star review! Sincerely, the Holm Automotive Team of Salina

Helpful
May 03, 2024

Great as always, everyone is friendly and courteous. Snacks are a great touch in the lounge More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Holm Buick GMC responded

The team will be glad to hear you had another positive experience at Holm Buick GMC! Glad our friendly and courteous staff consistently make you feel welcome. Those little extras, like the snacks in the lounge, can definitely make a big difference. See you next time! Sincerely, the Holm Automotive Team of Salina

Helpful
May 01, 2024

Charged me full amount for labor on my car. . People said they took advantage of you because you are a woman. More

by CLPLAGGERMAN
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Holm Buick GMC responded

We appreciate you letting us know about your billing concern and thank you for allowing us to correct the error. Holm Auto prides in fair an honest pricing with complete transparency. We look forward to assisting with all your service needs. Thank you - Sincerely, the Holm Automotive Team of Salina

Helpful
April 30, 2024

We had a breakdown and from out of town. The team there took good care of us More

by jason.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Holm Buick GMC responded

We understand how stressful a breakdown can be, especially when you're far from home. We're so glad our team at Holm Automotive could take good care of you! Your satisfaction is our priority, and we appreciate you trusting us to get you back on the road. Sincerely, the Holm Automotive Team of Salina

Helpful
April 30, 2024

Excellent service and great people! Timely, affordable, knowledgeable and great experience all around! Will be taking my vehicle there for the life if the vehicle. More

by benjamin.bett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton
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May 03, 2024 -

Holm Buick GMC responded

We're thrilled to hear about your excellent experience at Holm Automotive! Timely, affordable service delivered by knowledgeable and friendly people is exactly what we strive for. Knowing you'll be trusting us with your vehicle "for the life of the vehicle" is incredibly rewarding. Thank you for choosing Holm Automotive, and we look forward to taking care of your car for many miles to come! Sincerely, the Holm Automotive Team of Salina

Helpful
April 27, 2024

Friendly people and good service. Clean and nice waiting area. A a a a a More

by CARRAYMOONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Holm Buick GMC responded

Thanks for taking time to reflect on your visit to Holm Buick GMC! We appreciate the high ranking review and will continue to focus on processes that expedite the service experience. Thanks for your patience with the service time and we look forward to seeing you again soon. Sincerely, the Holm Automotive Team of Salina

Helpful
April 25, 2024

the service people wear very polite and good to me nice people to work with More

by C E DERRYBERRY JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Holm Buick GMC responded

Thank you for the kind words! We appreciate you taking the time to recognize our service team at Holm Automotive Center. It means a lot to us that you found them polite, helpful, and enjoyable to work with. Our core value of customer care emphasizes creating a positive experience for our customers, and our team takes pride in being friendly and professional. We'll be sure to pass on your compliments! Thank you again for choosing Holm Automotive, and we look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

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