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Holm Buick GMC - Service Center

Salina, KS

4.6
301 Reviews
Call Service Center (785) 823-6372

301 Reviews of Holm Buick GMC - Service Center

Sort by
May 01, 2024

Charged me full amount for labor on my car. . People said they took advantage of you because you are a woman. More

by CLPLAGGERMAN
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

We had a breakdown and from out of town. The team there took good care of us More

by jason.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

Excellent service and great people! Timely, affordable, knowledgeable and great experience all around! Will be taking my vehicle there for the life if the vehicle. More

by benjamin.bett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton
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Helpful
April 27, 2024

Friendly people and good service. Clean and nice waiting area. A a a a a More

by CARRAYMOONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Holm Buick GMC responded

Thanks for taking time to reflect on your visit to Holm Buick GMC! We appreciate the high ranking review and will continue to focus on processes that expedite the service experience. Thanks for your patience with the service time and we look forward to seeing you again soon. Sincerely, the Holm Automotive Team of Salina

Helpful
April 25, 2024

the service people wear very polite and good to me nice people to work with More

by C E DERRYBERRY JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Holm Buick GMC responded

Thank you for the kind words! We appreciate you taking the time to recognize our service team at Holm Automotive Center. It means a lot to us that you found them polite, helpful, and enjoyable to work with. Our core value of customer care emphasizes creating a positive experience for our customers, and our team takes pride in being friendly and professional. We'll be sure to pass on your compliments! Thank you again for choosing Holm Automotive, and we look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Helpful
April 21, 2024

I had a great experience with the the whole crew. I got the spray in bed liner and trailer brake control, no extra expense to YesI'm happy More

by tomgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Holm Buick GMC responded

thank you so much for the fabulous review! Nick and Brandon will appreciate your kind words of support as well. Thank you again for choosing Holm Buick GMC and we hope to see you again. Sincerely, the Holm Automotive Team of Salina

Helpful
April 11, 2024

The customer service is always great and I have confidence in consistently receiving quality service, as I did this time. More

by clcrawshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you consistently experience great customer service and receive high-quality work at Holm Automotive Center of Abilene. Knowing you have confidence in our service is very rewarding. Our team is dedicated to providing exceptional service every time, and it means a lot to us that we've met your expectations. Thank you for recognizing the value we strive to deliver. We look forward to seeing you again soon! Sincerely, The Holm Automotive Center Team

Helpful
March 29, 2024

The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

Helpful
March 13, 2024

Recently I took my 20 year-old Pontiac to Holm Buick GMC for two service recalls. This was the first time I had been there and was amazed at how kind and considerate Derek acted both when I arrived and aft More

by Bill Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Holm Buick GMC responded

Thank you for the kind and supportive review Bill. The balance between efficiency and expectation is paramount and Derek delivers! We hope to see you again! Sincerely, the Holm Automotive Team of Salina

Helpful
March 07, 2024

Although my tires were rotated, they failed to check the air pressure and adjust as necessary. More

by TJASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Holm Buick GMC responded

We sincerely apologize that the tire pressure check was not completed during your tire rotation. We understand the importance of proper tire pressure for safety and optimal performance, and we take full responsibility for this oversight. We're committed to providing a comprehensive service experience, and we will ensure that tire pressure checks are explicitly included in future rotations. We would like to invite you back to the dealership for a complimentary tire pressure check. Just pull in our service drive and let one of our Service Consultants know you need a pressure check. Sincerely, the Holm Automotive Team of Salina

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