Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,073 Reviews of Hollywood Chrysler Jeep - Service Center
Great people, fast service, very friendly from the beginning and to the end of the service beginning and to the end of the service More
Everyone I encountered there was helpful and there seemed to be a happy atmosphere amongst all the employees. My only complaint is that the repair took over 2 weeks to do when I was expecting it to be done to be a happy atmosphere amongst all the employees. My only complaint is that the repair took over 2 weeks to do when I was expecting it to be done in one week. I had to rent a car for a week and get rides from friends. Dreama did arrange for me to have a loaner car for a day and a half after I went to pick it up and was told it still wasn’t ready. I will say that Dreama gave me what discounts she could which helped make up for sone of my car rental expenses and I appreciated that. I would do business with this dealer ship again. The repair seems to have been done well so far. However, when I got home I noticed that my radio antenna was now broken and sunk down into the body of the truck. It was not like that when I put the truck in for service. Not a huge deal but I wish they had fixed that. Perhaps they did not notice it either at the time. All in all I am happy with my experience there and would recommend this service department to others. Thank you. More
We appreciate the service. From start to finish. Nice and smooth. Well run. Happy to refer everyone we know. Everything was comfortable. The best! Honest. From start to finish. Nice and smooth. Well run. Happy to refer everyone we know. Everything was comfortable. The best! Honest. More
Great service, very friendly atmosphere. Will be bringing my car back for service. Keep up the good work Will be bringing my car back for service. Keep up the good work More
Miquel Moreno is very good at his job, I was in a hurry and the oil change was done in about an hour. Nice work. hurry and the oil change was done in about an hour. Nice work. More
Very professional service provided by M. Morena, Service Advisor. This is the second time I have worked with Miguel regarding a service issue with our Jeep. Background: Jeep had to to be ser Morena, Service Advisor. This is the second time I have worked with Miguel regarding a service issue with our Jeep. Background: Jeep had to to be serviced due to oil spotted on the floor. Received car after repair was performed but noted oil leaking again. I must say that I was annoyed about it as I have had repairs done in the past with no issues. Returned and discussed the matter with Miguel who assured me that he will do whatever necessary to get it corrected. Miguel communicated repair status as we were out of town and advised of the finding. To my disappointment a further cost was presented in order to get the car fixed. Not happy for this issue but we agreed to get it fixed. I am still concerned as to why the technician did not identify this additional issue the first time. When car was retrieved and driven for a couple of days Miguel called to check re the source of concern. To date no more oil leaks have been noted. I found his call to be a sign of care and professionalism from Miguel and felt appreciated as a long time customer, though I cannot say the same of the work from the service technician(s). Thank u Miguel for your professional conduct. More
Dreama and Chris were excellent. The speed of the service was amazing. Totally recommended Hollywood Chrysler. The speed of the service was amazing. Totally recommended Hollywood Chrysler. More
I love coming to this dealership whenever I need anything. Very pleasant experience. People are super friendly. Thank you everyone! anything. Very pleasant experience. People are super friendly. Thank you everyone! More
My experience with Hollywood Chrysler Jeep this time vs my last time was 1000% better. Felipe is great and kept me updated on the progess of my repairs… which were done quickly. my last time was 1000% better. Felipe is great and kept me updated on the progess of my repairs… which were done quickly. More
This dealership was very helpful and got me in and out super quick on a Saturday super quick on a Saturday More