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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

4.0
1,042 Reviews

1,042 Reviews of Hollywood Chrysler Jeep - Service Center

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April 26, 2024

The oil change service has gone from bad to worse. The manager was Insulting, obnoxious. More

by rheagrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Prestia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Almeido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Hollywood Chrysler Jeep responded

Rhea. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 25, 2024

Great attention, Andre is a nice guy and treated me very nice, and gave a good deal More

by robertabanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 24, 2024

The serviseswas very good. Yes, I would recommend it to somebody else.100% Thank you very much More

by Cpalacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2024

Manuel and his team were great. Professional and friendly. They gave me timely feedback and needed future services information. More

by Grandma Compass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2024

Good first experience, I went for my first oil change and tires rotations, overall a good experience More

by DANELAFAGIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2024

I am always happy with the wonderful service I receive at Hollywood Chrysler Jeep. I have been a customer there for years and can’t imagine going anywhere else. Great service, great people and a great overal More

by Bobj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 20, 2024

This Dealership has often been my #1 choice of "maintenance go to", besides buying my Jeeps. More

by divinesource1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2024

After my car entered the service bay it was 1 hour and 20 minutes to change my oil. Then I asked if they had checked my battery, they said it was too much trouble to access. I told them I had concerns and ac More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Hollywood Chrysler Jeep responded

Steve. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2024

Excellent service! ! Felipe went out of his way to ensure I received great customer service and satisfaction. Work was done quickly and correctly. I am extremely happy a More

by Ozzie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

Service is horrible. Say they will call you but never do car stayed at the shop for over a week without a solution. Horrible customer service More

by PERCYCOURTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dreama Butcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Hollywood Chrysler Jeep responded

We value and appreciate your business, Courtney. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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