Heiser Chevrolet - Service Center

I had an appointment May 11th at 8 am for a recall get there to find out that the person has called in. Not fair no one called me to let me. I work Monday through Friday my weekend are usually my relaxing there to find out that the person has called in. Not fair no one called me to let me. I work Monday through Friday my weekend are usually my relaxing days. More

Terrible service department. Lost my phone number and when I called them they didn't answer - multiple times! Lost my phone number and when I called them they didn't answer - multiple times! More

Megan worked very hard to make sure the service worked on my truck was performed in a timely manner. Thank you! my truck was performed in a timely manner. Thank you! More

Took for ever to get the right part, over a year. That is not good business. By the time it took i hade to sell the car for less. That is not good business. By the time it took i hade to sell the car for less. More

The people were very nice and cordial. ..and the sales man will wad awesome..thank you ..and the sales man will wad awesome..thank you More

Did everything that I needed and told me how the inspection was,told what was done and what could be done later inspection was,told what was done and what could be done later More

I like the way Chavy do business and keep me informed about my car and they do the work they say they would do about my car and they do the work they say they would do More

Nice people , but I was told that my first oil change would be free. When I went in for my first oil change I was told that because it was over 1 year since I purchased the truck from Amy at Heiser -We would be free. When I went in for my first oil change I was told that because it was over 1 year since I purchased the truck from Amy at Heiser -West Allis that I would have to pay for it. I paid $50 + for an oil change that was supposed to have been free. I appreciate the dealership for working on the price or it would have been higher. This is the 2nd vehicle I have bought at Heiser. First oil change is free means first oil change should be free with no time limits. I was never told about a time restriction. I had a bad taste in my mouth when I left Heiser. More

When I need service I can always get an appointment that fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is ver fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is very friendly which makes my appointment satisfying. I would recommend Heiser to my friends and family More

Overall the experience was pretty good the staff was friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied More