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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.4
748 Reviews

748 Reviews of Heiser Chevrolet Cadillac - Service Center

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May 31, 2024

I experienced professionalism and respect when I had my appt. The service professional asked me questions with concern. More

by CINDYWANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Found problem and repaired the car in the time frame they said and at the price quoted before work was started. More

by donaldrabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Had to have my car in three times before it was actually fixed. The first time I waited two weeks for a part and when I called to check in on it the advisor I spoke with said the part had been there for 8 More

by DANIEL.GELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
3.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Service department makes you feel at home and are always verry pleasant and courtious towards the customer More

by KSBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I like the customer service I get when goin there they've help me with my issues no matter what it is More

by rosierivera2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 17, 2024

I like taking my car there for oil changes cause they know my car any problem I have they help me there always helpful with what I need for my car More

by rosierivera2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 13, 2024

A superbly knowledgeable service advisor! We can rely on Nathan's advice without hesitation. No matter what our inquiry, dilemma, or emergency, he's always professional, competent and thoroug More

by MPOWER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 13, 2024

Have leased and now purchased from here. Always friendly, courteous staff who will work with you. More

by lars1060
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Granzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 10, 2024

I simply wouldn’t go anywhere else. I come here for all my service needs and am treated so well every single time. The staff here goes above and beyond to ensure customer satisfaction. More

by alisha.trapp.wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 07, 2024

Very professional and efficient, done right the first time, clean waiting room and complimentary soft drinks, thanks for great service More

by MFRANK800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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