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Gus Brown Buick GMC

Whitby, ON

4.9
104 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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104 Reviews of Gus Brown Buick GMC

April 26, 2024

The service was very good and the estimated cost was accurate. I was kept informed with the progress More

by Gaye.winters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
April 25, 2024

Friendly and great service provided from the minute I stepped in to when I left. All and all thumbs up. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
Apr 25, 2024 -

Gus Brown Buick GMC responded

Sal, we're delighted to know you had a positive experience at Gus Brown Buick GMC. Thanks for the thumbs up and your kind words about our service!

April 24, 2024

This review is long overdue. We started purchasing our GMC vehicles at Gus Brown. Whitby. Way back in 2017 since then we've traded and bought 3 from Terrain to Acadia & now my dr More

by Mylin T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Flood
Apr 24, 2024 -

Gus Brown Buick GMC responded

Mylin, we're so glad to know that Jamie and Don made your experience at Gus Brown Buick GMC a memorable one. It's great to see you found the vehicle of your dreams! Thanks for being part of our family since 2017 - here's to many more years together!

April 24, 2024

Service was prompt and addressed all issues I brought vehicle in for. And rep was courteous, friendly and professional.. More

by smontis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Apr 24, 2024 -

Gus Brown Buick GMC responded

We're glad to know you had a positive experience with our service team at Gus Brown Buick GMC. Thanks for recognizing our commitment to prompt and professional service - safe travels!

April 22, 2024

Dropping off and picking up my car for service was easy and convenient. Service work was completed on time as promised. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 22, 2024 -

Gus Brown Buick GMC responded

JJ, we're glad to know that your service experience at Gus Brown Buick GMC was smooth and convenient. Thanks for trusting us with your vehicle - safe travels!

April 21, 2024

I have been coming here for more than 25 years and they have never disappointed me. Always great service! More

by SRV001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 22, 2024 -

Gus Brown Buick GMC responded

We're so glad to know you've been with us for over 25 years at Gus Brown Buick GMC! Thanks for the kind words about our service. We look forward to many more years of serving you!

April 21, 2024

Knowledgeable. Reliable. I have been going there for over 15 years. Great experience over the years. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Sergio
Apr 22, 2024 -

Gus Brown Buick GMC responded

We love to hear this kind of praise, Renata! Thank you for being a longtime loyal Gus Brown Buick GMC customer. Safe travels!

April 21, 2024

Quick and easy although upon dropping off my vehicle they said it would be a couple hours when it only took one hour tops. I could have waited like I wanted to. Instead had to be shuttled home and back again More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 22, 2024 -

Gus Brown Buick GMC responded

Brenda, we appreciate your feedback and apologize for any inconvenience during your visit to Gus Brown Buick GMC. We'll take note of this situation to improve our communication in the future. Thank you for bringing it up!

April 20, 2024

Staff are good to deal with . I usually deal with Sergio and he takes the time to explain what needs to be done , More

by zackshamrock10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 22, 2024 -

Gus Brown Buick GMC responded

We're glad to know you had a positive experience with Sergio and our team at Gus Brown Buick GMC. We always aim to provide clear communication about your vehicle's needs. Thanks for the review!

April 18, 2024

Dave made my day with the great service and politeness he bestowed on me. Thanks. More

by Jag
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Apr 18, 2024 -

Gus Brown Buick GMC responded

We're glad you enjoyed working with Dave! We appreciate your business and hope to see you for another great service at Gus Brown Buick GMC.

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