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Guelph Hyundai
Guelph, ON
1,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,474 Reviews of Guelph Hyundai
April 21, 2015
Always better than expected! Every time we take our car in they go above and beyond. All the work was done in a very reasonable amount of time despite being over booked and me add Every time we take our car in they go above and beyond. All the work was done in a very reasonable amount of time despite being over booked and me adding on a last minute repair. I was given a ride back to work after dropping it off and a ride to the center when my car was ready. Pricing is always less than what I expect (unlike other shops where it always seems to be at least double). Fantastic service! More
by MeanGreen
Helpful April 18, 2015
Great service, great people and great facility. Thanks everyone! Right from the reminder call for service, booking, drop off, service, update call, to pic service, great people and great facility. Thanks everyone! Right from the reminder call for service, booking, drop off, service, update call, to pick up, every step was well done. More
by Suz
Employees Worked With
John McLuhan, Donny Lachance
April 18, 2015
Great Service John exceeds all expectations for service. He is always punctual and takes an interest in the service provided to each car no matter how simple or com John exceeds all expectations for service. He is always punctual and takes an interest in the service provided to each car no matter how simple or complicated. More
by Randy
Employees Worked With
John McLuhan
April 17, 2015
terrible service truly dissapointed I bought my veloster from them last year and everything seemed good very helpful well that all changed once i had to do the first service. Any time i I bought my veloster from them last year and everything seemed good very helpful well that all changed once i had to do the first service. Any time i have had to take my car in for its regular services it has always taken at least three hours or more that is when you can book a service appointment it is always a hassel when you call to book appointment they they go on about how swamped they are i have called to book appointment and been told that it will be at least a two week wait but my husband called back less then an hour after i did and he got appointment the next day. Then i had to take it in for the washer sprayer not working it was a warranty issue i had to bring the car in three times in the same week for the same issue they had the car all day long all three days and then when i picked it up and tested it i was backwards the back sprayed the front and vice versa so they had installed it wrong so the car had to go back in then the service guy says they would take care of my next service so ok i was upset but at least they were trying to make it up .... wrong i just took it in for its next service and it would normaly cost 110. Dollars they took 20.00 dollars off not to mention they couldn't even put the new sticker on the windshield so the i know when its due for its next service well that is a slap in the face i spent forty thousand dollars buying the car there i spend at least sixty dollars every time i come in for service and they can't even give me a free oil change for there screw up i will not recommend them to anyone i will not buy another car there and i will not take my car there for any more services i will tske the little extra drive and go to fergus ..... its just insulting i work hard for my money and my time is valuable but they dont trat their customers like that matters to them maybe their managers should focus on customer service after you purchased the vehicle More
by abroeze
Employees Worked With
Donny Lachance
April 16, 2015
Quick and Easy I love the new drive-in check in. Nice new facilities. There was no waiting to check in and the service was friendly and efficient. I love the new drive-in check in. Nice new facilities. There was no waiting to check in and the service was friendly and efficient. More
by Jayteejt43
April 16, 2015
My Car Looks Great I had my first detail done on my car after a long winter. My car looks great! you can't tell it went through a winter; the salt stains are out of the I had my first detail done on my car after a long winter. My car looks great! you can't tell it went through a winter; the salt stains are out of the carpet and the interior and exterior look great. They even polished my tires . The service department was extremely friendly. More
by tyredgirl
Employees Worked With
John McLuhan
April 16, 2015
We Love Our New Hyundai Sonata!! Very happy with our sales representative, Adrian Piattelli he was very helpful and informative. We appreciated his enthusiasm, he as well as Guelph Hy Very happy with our sales representative, Adrian Piattelli he was very helpful and informative. We appreciated his enthusiasm, he as well as Guelph Hyundai (love the new dealership) made the process smooth and exciting! This is our second car, with Guelph Hyundai, we appreciate the quality and customer service. More
by happycustomer
Employees Worked With
Adrian Piattelli
April 15, 2015
Not my day Appointment schedule was for 11.30 am ,on arrival, time was marked 1pm. Check with person booking my time but she could not explain mixup. Dealer pro Appointment schedule was for 11.30 am ,on arrival, time was marked 1pm. Check with person booking my time but she could not explain mixup. Dealer provided a ride home and a pickup later in day. Had a few things done on car including new keys cut.oil change, trans flush, etc so new it would be longer time to service. Arrived back at 5pm., car be ready in 15 min. Car arrived but noticed tire change from snows but no wheel disc on. Duh I had forgot to bring them with the regular tires. That caused summer tires nuts showing. (they could of called me about missing discs) My error so over to local garage and for $40 and disc installed. All work and service was very good . P/S had flat tire on way home nail from nearby building. Better days ahead BA. More
by Impala
Employees Worked With
John McLuhan
April 14, 2015
Always something extra I purchased a new Hyundai from another dealership in Ontario less than three years ago and have been coming to the Guelph dealership for service since I purchased a new Hyundai from another dealership in Ontario less than three years ago and have been coming to the Guelph dealership for service since moving to the area. On my recent visit I was told that my brakes needed to be repaired and that regular service could have prevented this. My previous service was at Guelph Hyundai and at the time they indicated that my brakes and pads were in perfect condition. Did the brakes fall apart after four months or did they not inspect them properly on my last visit? What was supposed to be an oil and tire change ended up costing $800 and half a day of missed work after they found other parts that needed to be worked on. I don't think I will be coming back here for service. More
by 2013Accent
Employees Worked With
John McLuhan
April 14, 2015
Great Experience. Quick Services I visited the Hyundai dealership in Guelph for my very first oil change and was very pleased with the service and turn around time. The facilities wer I visited the Hyundai dealership in Guelph for my very first oil change and was very pleased with the service and turn around time. The facilities were clean and welcoming! I will be sure to return again. More
by drexpinto
