Groove Subaru - Service Center

Very helpful. Joshua was grate. Got Mr a Uber car to take me home and later to pick me up. They even filled up my tires. Joshua was grate. Got Mr a Uber car to take me home and later to pick me up. They even filled up my tires. More

Groove provided personal customer service from making appt. to getting car serviced to checkout. Great experience. Would recommend service center. appt. to getting car serviced to checkout. Great experience. Would recommend service center. More

The service was timely and the staff friendly. I would rate it a 10! O I would rate it a 10! O More

Great service and exceptional customer service and communication. Would recommend! I love the location and people communication. Would recommend! I love the location and people More

Everyone was super helpful, the service was efficient and I felt I got a fair price. I felt I got a fair price. More

I waited for 3. 5 hours for an oil change and tire rotation plus a diagnostic test for my car. Because I waited for so long they gave me a free oil change the next ti 5 hours for an oil change and tire rotation plus a diagnostic test for my car. Because I waited for so long they gave me a free oil change the next time I come in More

Friendly service and appeared to do their job. Just did not get any notification that my car was finished. Just did not get any notification that my car was finished. More

After a rough start where a tire change was ache to take at least 3 hours, the shop redeemed themselves and got it done in an hour and 15 min. at least 3 hours, the shop redeemed themselves and got it done in an hour and 15 min. More

Professional, friendly and efficient staff. The service area is very clean. Will definitely be coming back for service. The service area is very clean. Will definitely be coming back for service. More

Great dealership. They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the ex They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the exact car you want. Pricing is fair and clear up-front. Their parts department is also easy to work with and is definitely the place to go for genuine OEM parts. Groove's service department is exceptional. From the time you pull your car into the bay, you have an assigned service advisor. Ron Baca has helped me a couple of times and goes way above the call to ensure that your car is properly serviced, working closely with Subaru of America on warranty issues. He is also very proactive in communicating status. Groove also has a great program where they'll pay for a Lyft ride to/from the dealership if you don't want to wait for service to be completed. They can also find an inexpensive rental car if needed. Overall I highly recommend this dealership for their professionalism and commitment to customer satisfaction. More