Grimsby Chrysler Dodge Jeep

Outstanding customer service We have been coming to Grimsby Chrysler for years because of Scott Parker. Scott has been extremely helpful and professional giving advice. Let me gi We have been coming to Grimsby Chrysler for years because of Scott Parker. Scott has been extremely helpful and professional giving advice. Let me give you an example of helpfulness. It was our anniversary and had big plans for dinner with friends. While driving my car lost power, lights came on the dash and on was on top of the Burlington Skyway Bridge on a Saturday with major traffic. My nerves were getting to me! My husband took a look and said lets pullover and see if we turn off the car and let it rest maybe it would cool off. So after waiting and dropping of our grandchildren in Burlington, we journeyed out again towards home. Once again all was well until we were going up the bridge again. The power, lights on the dash, and same problems began to happen. I called Scott to see if I would do more damage to drive it. Scott gave me great advice and would be on stand by if I needed him. He said he would wait for us at the shop and had a rental car for me! This was on a Saturday afternoon just before closing time! OMG we made it! Scott saved our 44thwedding anniversary! We appreciate Scott's advice regarding oil changes, tires, and so on. We have had 2 recalls on our our 2 Journeys over the pass 6 years. He has never made us feel like we had to do a lot of other work just because I was bringing in the car on a recall! That means a lot to us living on a pension. When Scott suggest something as a repair I feel we need to do it. It's in our best interest and safety. As long as Scott Parker is working at Grimsby Chrysler we will be loyal customers! Thanks Scott! More

Engine Replacement Thanks to Mike (Service Manager) and his staff for their professionalism and diligence in taking on this massive job. I got my truck back today and yo Thanks to Mike (Service Manager) and his staff for their professionalism and diligence in taking on this massive job. I got my truck back today and you would never have known that there was a problem. I have been dealing with Mike and his staff for about three years now and they have always taken the time to get the job done properly. Thanks again! More

"Great friendly Service" I was very pleased with the service we received from Mike Fox and all the staff at Grimsby Chrysler and I would highly recommend them. Everyone at the I was very pleased with the service we received from Mike Fox and all the staff at Grimsby Chrysler and I would highly recommend them. Everyone at the dealership was friendly. Thank you for making fixing our truck it works just like new More

Oh No, Not the Transmission! Mike and the gang at Grimsby Chrysler are always friendly, efficient and knowledgeable. We've been bringing our vehicles here for years. In this part Mike and the gang at Grimsby Chrysler are always friendly, efficient and knowledgeable. We've been bringing our vehicles here for years. In this particular instance, Mike really went out of his way to ensure that all work was completed within our budget which was a challenge given the problems that occurred. All work was explained, advice was offered and I really felt that my best interests were being considered all through the process. From Rhonda at the front desk (who bakes the best Christmas treats) to the comfortable waiting room and great coffee to the friendly shuttle service, it's always a positive experience. It can be very stressful and expensive when things go wrong with a car so it's always comforting to know that you have a team who understands that and works with you to find the best solutions. Thank-you!!! More

Great friendly Service We were very pleased with the service we received from Mike Beaudoin and all the staff at Grimsby Chrysler and I would highly recommend them. Everyone We were very pleased with the service we received from Mike Beaudoin and all the staff at Grimsby Chrysler and I would highly recommend them. Everyone at the dealership was friendly and we did not feel any pressure into buying. Thank you for making our car buying experience enjoyable. P.S. They also have great coffee. More

Start to finish the best customer service you could wish for There should be more Sales Consultants like Steve Edwards. He listened to what I needed and was able to close the sale without using pressure tactics. There should be more Sales Consultants like Steve Edwards. He listened to what I needed and was able to close the sale without using pressure tactics. I have no hesitation in recommending him to friends and family. Well done! More

Great experience I was pleasantly surprised at how quick and easy it was to find exactly what I was looking for. Steve was able to answer all of my questions and point I was pleasantly surprised at how quick and easy it was to find exactly what I was looking for. Steve was able to answer all of my questions and point me in the right direction for my family's needs in a vehicle. The entire process was made very easy and comfortable, and I really appreciated that I did not feel pressured in any way. More

Great, not overwhelming I gave this rating because the gentlemen (Dwight Ryan) was one of the best car salesmen I have ever dealt with. He made the experience easy, calm and I gave this rating because the gentlemen (Dwight Ryan) was one of the best car salesmen I have ever dealt with. He made the experience easy, calm and fun. The only reason I bought a car was because of the salesmen. Also the financial Manager (Lisa Mallett) was very lovely as well. They were not pushy and took the time to let me make the final decision. More

No pressure, friendly salesman The experience of buying a vehicle at this dealership has exceeded my expectations. The salesman, Mike, was very knowlwdgeable about the different mod The experience of buying a vehicle at this dealership has exceeded my expectations. The salesman, Mike, was very knowlwdgeable about the different models, and did not use any of the typical sales pitches or strategies. He was transparent, honest, friendly and courteous. We got exaclty what we were looking for, and at the price we were looking for. We are very pleased, and I highly reccommend this dealership and salesman to everyone. Come confident! More