Great West Chrysler Jeep Dodge - Service Center
Edmonton, AB
164 Reviews of Great West Chrysler Jeep Dodge - Service Center
Dan was very polite, knowledgeable and his follow up is consistent and impeccable There were no surprises as he addressed all my concerns effectively. consistent and impeccable There were no surprises as he addressed all my concerns effectively. More
They are able to fix the problem even though I had called as an emergency. They did all to make it an easy experience when I thought I was stranded as an emergency. They did all to make it an easy experience when I thought I was stranded More
Nickel and dime you to death - couldn't get warranty work a year ago because part disappeared from service department. No complaints from me:) I'm now getting the work done and have a bald tires (rear only) a year ago because part disappeared from service department. No complaints from me:) I'm now getting the work done and have a bald tires (rear only)I spoke to Dave (service Mgr) and he gets confrontational with husband and I. AND We ask for clips (hold plastic guard between back tire and rear bumper )..he charges (wanted to, but I spoke to a sales manager with common sense) $3.93 for the parts!! Great West must be hurting for cash:) The tires: came with ram 1500 bald after 55,000 km. Nobody wants to take responsibility for the defect (I'm asking for consideration for replacement tires.........well, they lost a tire sale and a vehicle sale. After my conversation with Dave E., I went down the road to Kal Tire and bought 4 new NOKIA tires for $1600 installed and lifetime rotation and I'm shopping for a FORD now! Great job Dave. The Service guy is a piece of work too! Yup..I have an invoice for this class move. Service Advisor Robert Kanak is top notch rude! I talked to a few people waiting for oil change and they are ONLY THERE BECAUSE THE OIL CHANGE CAME WITH THE VEHICLE purchase....just saying. More
Good to purchase another vehicle at great west Chrysler, the sales person was great, also the finance person Janie was also helpful, happy with truck.. the sales person was great, also the finance person Janie was also helpful, happy with truck.. More