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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,269 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,269 reviews

May 01, 2015

Great Service! Always have s great service experience when I bring my Murano in to Nissan. Thank you Elaine for always taking care of my baby! I love my heated steer More

by charven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Mears
April 30, 2015

Great experience I have purchased my last 3 vehicles from Jason and there is a reason I keep going back! The process is always quick and painless. Jason has also given More

by Erin1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
Apr 30, 2015 -

Grande Prairie Nissan responded

Thank you Erin. Enjoy your new Pathfinder and let me know if you need any help with the features. Your new ride has more technology than a NASA space station.

April 29, 2015

Outstanding service I'm not from grande prairie so I was hesitant to just go to any old shop, went to Nissan and was treated amazingly! The girl at the front desk-Rita wa More

by Gmgp113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2015

Hit and miss It's hit and miss here. The customer service people are friendly, but often don't call you when they say they will. I've waited for the service depart More

by Lovemymurano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know her name
May 01, 2015 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the lack of communication regarding your recent service appointment. On behalf of our Nissan service team please accept our apology for any inconveniences you faced. I have reviewed your concerns with the service team at Grande Prairie Nissan, so that we can learn from this experience and improve our communication between our shop and customers ensuring that others are not faced with the same situation. I have also spoken to our data base manager and requested that you be taken off the sales call list so that you are no longer contacted by our sales consultants. It is Grande Prairie Nissan’s intention to provide a 100% customer satisfaction 100% of the time. It is my sincere hope that we have shown how important you are to our business and that steps have been taken to ensure your future satisfaction. Should you wish to further discuss your experience, or if a future concern arises please contact our General Manager, Mr. Budde.

April 28, 2015

Ryan made the experience a pleasure Asked what I wanted and showed me exactly that, never pushed a new sale as I was looking for used, worked hard to make sure I loved my truck. Always v More

by RodFriesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2015

The most enjoyable purchase ever! James and Mike made sure all of our questions were answered and all of our concerns were laid to rest. They made us feel like one of the family and t More

by wadelawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Sjouwerman
April 28, 2015

Excellent Customer Services Mandy is such a fresh breath of air when going to the GP Nissan Dealership, her excellent customer services skills and friendly and detailed personall More

by Tara Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 27, 2015

My first new vehicle purchase This was my second time dealing with GP Nissan and no regrets. Ryan Graham was fantastic to deal with. Really cares about the customer and not the com More

by rocknrolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 20, 2015

Great Sales Dept Very happy with our sales person Ryan Graham, friendly and personable.. we never had any issues with him and he always listened to our needs for what More

by durannie84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 18, 2015

Enthusiastic and Knowledgeable Ryan was a knowledgeable and enthusiastic person! He asked us lots of questions and really listened to what we needed. I was most appreciative of how More

by Katherine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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