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Grande Prairie Hyundai - Service Centre

Grande Prairie, AB

4.7
227 Reviews

227 Reviews of Grande Prairie Hyundai - Service Centre

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March 25, 2025

Awesome staff and know their stuff and very friendly to everyone and will go out of there way to please you More

by bobbi7578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

They have fast service, but seems like my panel is never where I had it when we pick it up. More

by Skylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Grande Prairie Hyundai responded

Skylite, we really appreciate your feedback. We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

March 06, 2025

My car needed some parts replaced and they were very kind, transparent, and quick with their service. I will definitely keep going to them. More

by Aeryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Grande Prairie Hyundai responded

Aeryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Thank you for your service and wonderful care of my vehicle! Great service! Wonderful staff! More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Grande Prairie Hyundai responded

Hi Hanna, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 04, 2025

Always a great experience when I go there. Friendliest staff, especially the really tall guy in the service bays (can’t remember his name) but he’s awesome! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Grande Prairie Hyundai responded

Hello David, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

Amazing service and staff is the best. We always go there. Highly recommend Grande Prairie Hyundai. More

by rljbhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Grande Prairie Hyundai responded

Rljbhall, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2025

Great customer service! They are quick to get things taken care of for us. Great at answering any questions or concerns. They go above and beyond. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Roteliuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Grande Prairie Hyundai responded

Carolyn, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

Poor communication, I was misinformed with regards to booking appointments and shuttle car start time at Grande Prairie More

by maiseyt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Grande Prairie Hyundai responded

Hi Maiseyt1, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback does help us improve our guests experience and we appreciate you letting us know where we can improve. Please accept our apology for any inconvenience we caused you. It is our hope that you will give us another opportunity to earn your business.

February 21, 2025

I have primarily dealt with the service department as it's the closest location for me and they've been good for me and my car. As far as sales side I've met many nice salespeople but the automated "we w More

by connorreevess.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Grande Prairie Hyundai responded

"Thanks for your feedback. We've taken you off our marketing email list. If you happen to receive any further marketing emails, please feel free to use the unsubscribe link provided at the bottom."

February 12, 2025

Friendly welcome, let know what I need about car, waiting room always serves variety drinks. More

by Clairean123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Grande Prairie Hyundai responded

Clairean123, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

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