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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,157 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,157 reviews

June 29, 2017

Silly Katie was awesome but the fact that you require a review is silly. And that this is mandatory to be done, not impressive. Done done More

by Helena wiebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2017

GO SEE THIS GUY !!!!! Just wanted to say thanks again to Jordan. You are a great sales guy very friendly, very knowledgeable about your cars and an all around great person. More

by Saver224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Gustavson
June 15, 2017

My husband got me my dream vehicle! I give a full 5 stars to this dealership! They have been nothing but amazing and incredible helpful on every question I had! I would personally like t More

by Mamamange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2017

Best experience Staff was very friendly, our sales person not only found the perfect vechile but she came in on her day off to match our schedule because we are from More

by Kings1689
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Mccaffery
June 08, 2017

Happy Birthday to me They were so awesome a great experience. Meaghan, Britt and Will thank you so much such a personalized experience Just came in for a test drive and More

by Birthday girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
June 07, 2017

excellent Very friendly and helpful in explaining contract, going over the vehicle,always inviting, going out of there way to make sure you get the vehicle that More

by derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
June 03, 2017

Best dealership in the GP area by far I would like to thank Meaghan for her hard work determanation and kindness she really is the best at what she does I'm so happy with her and the deale More

by Dangerousdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard, Vicky Lavoie
May 31, 2017

Wonderful experience Dealing with Jillian at Grand prairie Hyundai was a delight. Not only was she super friendly but was able to answer all my questions as well as make m More

by Codycarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Mccaffery
May 31, 2017

Awesome Customer Service! I had a wonderful time buying a car with Jordan! He kept in touch with me throughout the entire process, and was remarkably friendly throughout! He ma More

by tahnskis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Gustavson
May 28, 2017

Buyer beware!! Bought a lemon from them, have done nothing to correct their issue. Offered us LESS then other dealerships offered us for a trade in value. They found More

by JustinRoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Mears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
May 29, 2017 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry that we have been unable to help you get into a new vehicle. We would like the opportunity to continue to work with you to find a resolution and vehicle that you are happy with. Our General Manager would welcome the opportunity to further discuss your options regarding a new vehicle. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time and without honest feedback this would be impossible to attain. Wishing you safe travels and new adventures.

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