Go Honda

Staff are great, just hope I didn't spend almost the whole day in the dealer when I was buying a car. If they could do things a little bit more faster, it would be really great. I know it's the dealer's whole day in the dealer when I was buying a car. If they could do things a little bit more faster, it would be really great. I know it's the dealer's job to offer things like extended warranty, care services and etc., but for me, it would be better if they will ask the customer first if the customer really wants to hear them, that way, buying a car won't take that too long. More

Eric and Kameel are awesome!!The service was above and beyond any dealership I've ever been to! Friendliness would be an understatement at the pointes west honda dealership, they made me feel as though I beyond any dealership I've ever been to! Friendliness would be an understatement at the pointes west honda dealership, they made me feel as though I was part of their family!thank you Eric and Kameel for being so kind, friendly and patient throughout the whole process! Buying my car was such a great experience with you two, that I could do it all over again,I love my new car!!!:) Stephanie MacKinnon More

I couldn't have asked to pick a better dealership and lucky enough to get amazing service from Eric Alsop & Kameel Koya! I have nothing but great words for the whole experience! I mention Pointe West Hon lucky enough to get amazing service from Eric Alsop & Kameel Koya! I have nothing but great words for the whole experience! I mention Pointe West Honda all of the time when speaking about dealerships. Thanks so much!!!! More

I went in there on a Wednesday to buy a new Honda CRV, and by Friday I was in the driver's seat with my new vehicle. The staff were friendly, and I was satisfied with the trade in amount I got for my old and by Friday I was in the driver's seat with my new vehicle. The staff were friendly, and I was satisfied with the trade in amount I got for my old vehicle. More

We had been looking for an Acura for some time. Monique was very friendly and respectful. We originally did not want to buy from a dealership as we did not want pressure sales. Monique was looking out for was very friendly and respectful. We originally did not want to buy from a dealership as we did not want pressure sales. Monique was looking out for our best interests. Although she works in new cars, she helped us out in the used car section and saw the whole process through to the end. The follow up call was appreciated to ensure everything was good. She is going to do well in that industry. More

Had an overall great experience and Pointe West with Kameel. He's an awesome sales rep and very friendly. Very open and honest with what rates are given and what choices I had to choose from. I was able Kameel. He's an awesome sales rep and very friendly. Very open and honest with what rates are given and what choices I had to choose from. I was able to get a car that I wanted and a reasonable rate! Thanks for all that they have done! Would definitely recommend doing to Pointe West because the staff there are phenomenal! More

Initially we were extremely impressed by the new, large, beautiful Pointe West Honda Facility. From the moment we walked through the doors we were treated well by all the staff. Eric Alsop was the salespe beautiful Pointe West Honda Facility. From the moment we walked through the doors we were treated well by all the staff. Eric Alsop was the salesperson who initially dealt with us. He was friendly, professional and extremely helpful. He pulled the vehicle around to the front doors for us to examine. The 2007 Saturn ION looked even better in person than it did on autotrader.ca. What a fantastic job the detailers did on the car. It looked brand new - made a great first impression. Eric accompanied us on our test drive and pointed out the many features of the vehicle as well as the benefits of purchasing from Pointe West Honda. We got the feeling that Pointe West takes care of their customers - not just while purchasing a vehicle - but also for years to come. Throughout the entire purchasing process the staff assisted us in a professional, curteous, and timely manner. When we picked up our daughter's new vehicle, Kameel Koya attached the license plates for us and answered any final questions that we had. We are happy with our purchase and wouldn't hesitate to buy another vehicle at Pointe West Honda. Thank-you to all the staff! From Cindy, Darrell and Ashley More

During my experience and time spent finding a car at Pointe West Honda, Ricky was very helpful and enthusiastic in finding what I came to look for. Ricky was respectful and understanding in the options Pointe West Honda, Ricky was very helpful and enthusiastic in finding what I came to look for. Ricky was respectful and understanding in the options and price quotes I had gave him and knew exactly how to meet my needs in a positive way. I highly recommend for future buyers to go see Ricky because of how easy and enjoyable it was to look and purchase my first vehicle. My overall experience with buying my Jeep Compass from Ricky was more then excellent and won't be forgotten! More

My mother in law wanted to look at some new vehicles and My mother in law wanted to look at some new vehicles and asked for some help on makes/models. We took her to Point West Honda as my son's high scho My mother in law wanted to look at some new vehicles and asked for some help on makes/models. We took her to Point West Honda as my son's high school friend Tyson Turton worked there. We called ahead and said we would like to take out a CRV for a test drive. When we arrived, Tyson had a new 2012 already for us. Even though there was some coffee spilled on Tyson, twice,(not in the car but we are still trying to figure out how that happened), he smiled and carried himself very professionally. He was wearing a very nice suit and didn't blink an eye. He then continued on and took my mother in law on a very detailed test drive. He spoke with her extremely respectfully and took the time to answer all her questions.I was so impressed at that! I was sitting in the backseat of the CRV and couldn't believe how nice of a ride it was and how Honda had corrected even the smallest of vehicle issues that I have complained about in my 2010 Ford Escape. My mother in law decided not to buy a vehicle yet but I couldn't get this vehicle off my mind. I called Tyson about a month later stating I would like to test drive the CRV and would like to see a white one if he had one on the lot. I explained I still had 2 years to pay off the Escape. When we arrived for another test drive, Tyson had a brand new white CRV, not even the plastic wrap was off it yet.It just came in to the lot that afternoon. We took a different one for a test drive and I was sold, I didn't have any blindspots and it was a total pleasure to drive. Tyson had presented us with a way to payoff the Escape and put me in to the new beautiful vehicle. We signed the offer to purchase that night with Pankaj Seth(Seth), the sales manager. Seth had everything ready for us when we picked up the vehicle including the registration. He was extremely professional and knowledgable as well. We took some of the protection packages Seth offered and we were suprised to find out these packages are for the life of the vehicle. You get them checked every 2nd year and they reapply where needed. Tyson is a young man who puts other salesmen to shame. His knowledge of the vehicle and his customer service was second to none. We have bought several new and used vehicles so this was not a new experience for us, just an extremely good one. I would recommend to anyone to check out Point West Honda and contact Tyson Turton for a test drive. By the way, I have heard some complaints about the price of the Hondas. My only comment is, 'You get what you pay for' After having My Honda for a month, I am still amazed at what an excellent vehicle it is. More

I was very pleased with my dealer and his ability to work with me and get me the loan I wanted. I had tried at 3 previous dealerships, one of which to this day has not responded to me. I definitely receive with me and get me the loan I wanted. I had tried at 3 previous dealerships, one of which to this day has not responded to me. I definitely received better service at Pointe West then all the others put together. My dealer kept me informed on what was going on throughout the entire process as there was a bit of snag at one point, but he was able to work around it and satisfy me in the end. I believe this is what customer service is all about, and I am definitely not complaining. I have already recommended this dealership to a couple people who I know may be looking for a vehicle in the near future and will continue to do the same if I hear of anyone else. More