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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
1,969 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,969 reviews
May 03, 2024
I was able to get my car in in a timely manner. My only complaint is that there was a recall on my wiper assembly and I was not informed. As a result I ended up on the freeway with no wipers in a b My only complaint is that there was a recall on my wiper assembly and I was not informed. As a result I ended up on the freeway with no wipers in a bad downpour. More
by DALLASANNEMCDANELD
Verified CustomerEmployees Worked With
Helpful May 02, 2024
Service has always treated me great, parts will go out the way to make sure we get what we need and commercial sales is the best in the south sound! the way to make sure we get what we need and commercial sales is the best in the south sound! More
by Bill ward
Employees Worked With
Other Employees :
Susi in servce
May 02, 2024
Jeff and Gilchrist made the buying process a breeze. I appreciate their willingness to help me as the customer find a vehicle that is the best match for me. Best dealership around! I appreciate their willingness to help me as the customer find a vehicle that is the best match for me. Best dealership around! More
by gstacy6311
May 01, 2024
In and out in short order, easy check in and check out, and the price is reasonable for a dealership oil change. I used the shuttle service for the first time and it was excellent, very nice driver. I wi and the price is reasonable for a dealership oil change. I used the shuttle service for the first time and it was excellent, very nice driver. I wish they offered wash and vacuum with oil changes. More
by clark.cj
Employees Worked With
Shuttle Driver
May 01, 2024
My experience with Gilchrist Chevrolet Service Department was excellent. Mason listened and provided assistance throughout the process of my car repair. was excellent. Mason listened and provided assistance throughout the process of my car repair. More
by bbihag
Employees Worked With
Mason
April 30, 2024
This service department is knowledgeable, efficient and caring. It is obvious that they are a strong work family and they extend that family feeling to their customers. Very pleased with my experiences. caring. It is obvious that they are a strong work family and they extend that family feeling to their customers. Very pleased with my experiences. More
by Cparker
Employees Worked With
April 29, 2024
They were very helpful and communicative. I am looking forward to using them again in the future. I am looking forward to using them again in the future. More
by Kyle.steelhammer
Employees Worked With
April 29, 2024
Friendly and fast service. Chuck; I'm not sure of his last name is an awesome service writer Chuck; I'm not sure of his last name is an awesome service writer More
by Jcasson2@comcast.net
April 27, 2024
Friendly fast service! Very nice waiting areas One suggestion would be to provide a changing table in the restroom. Thank you! Very nice waiting areas One suggestion would be to provide a changing table in the restroom. Thank you! More
by gluce474
Employees Worked With
