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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
1,987 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,987 reviews
May 17, 2024
Very nice and considerate. Transparent about issues and really tries to help where they can. Transparent about issues and really tries to help where they can. More
by Anonymous
Verified CustomerEmployees Worked With
Helpful May 17, 2024
Every single person was competent and professional, and skillfully addressed every question that I posed. Their communication with me during the day that they worked on my vehicle was very good and timely. skillfully addressed every question that I posed. Their communication with me during the day that they worked on my vehicle was very good and timely. More
by CASDVM89
Employees Worked With
Mason Quinn
May 15, 2024
Great service and fast turn around. I would recommend them to my family and friends I would recommend them to my family and friends More
by Larenzo
Employees Worked With
May 14, 2024
I haven’t bought a vehicle there before but Susie and service is great, So far my experience with the work has been good on the truck mainly just oil changes and one bad injector service is great, So far my experience with the work has been good on the truck mainly just oil changes and one bad injector More
by Todd
May 12, 2024
Great service department! Would recommend to anyone who asked about a place to buy or device a vehicle ! Would recommend to anyone who asked about a place to buy or device a vehicle ! More
by mfb0151
Employees Worked With
May 11, 2024
Izzie Martínez is the right person to go to when purchasing a car. She is patient, kind, and works hard for her clients so they end up satisfied. purchasing a car. She is patient, kind, and works hard for her clients so they end up satisfied. More
by jorgericardo68
Employees Worked With
Izzie Martínez
May 11, 2024
They do substandard maintenance and skip mandatory mileage maintenance in order to draw more revenue from their customers mileage maintenance in order to draw more revenue from their customers More
by Mitch
Employees Worked With
