Gatorland Toyota
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service is courteous and efficient as well. I am a very satified customer with Gatorland. I am a very satified customer with Gatorland. More
In buying the used car, I was very happy that the total really was the total. There were no add-on's for dealer prep, dealer handling, dealer blah blah blah ! How very refreshing !!!!!!!!!!!!!!!!!! really was the total. There were no add-on's for dealer prep, dealer handling, dealer blah blah blah ! How very refreshing !!!!!!!!!!!!!!!!!! More
I received a very good service, the person in charge of quoting my new tires explained everything to me very well, the service was excellent. quoting my new tires explained everything to me very well, the service was excellent. More
Because of your new check-in process, I waited in my car for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. More
I brought my car in for a seat repair. The cable broke to my rear seat lever, at a pervious appointment this was diagnosed and the part was ordered. On this day I arrived at 8am to have my The cable broke to my rear seat lever, at a pervious appointment this was diagnosed and the part was ordered. On this day I arrived at 8am to have my seat fixed. 2 hours later, I was told my car was done, I was brought to the register, and paid. I waited 8 minutes and my car never appeared. Then the service rep came to me to tell me my car wouldn't start and was giving off multiple error codes. I have never had an issue with my car, and since only a seat lever was to be worked on, there should have been no reason for my car to be dead. This was at 10:38am. I requested that they find out why it was dead and why it was spitting out error codes. I wanted to know what in the world the mechanic did to my car. Again I was not having any issues prior to this appointment other than my seat lever wasn't working correctly. I kept being told that my battery just died, and that this is something that normally happens at this dealership?. I was told that I needed to replace the battery to be able to leave. I was told a price for the battery, went to the register and the price was significantly more, I was told that the battery I wanted was out of stock.....you think they would have come to me to tell me this prior to installing it.....they also included a $24 shop supply fee? At this point the battery is already in my car, and I have no choice but to pay. I did pay for this bill simply so I could leave. Very frustrating experience, I constantly felt taken advantage of. If I could have drive my car off the lot, I would have rather called on my AAA membership and had them meet me anywhere to replace the battery, I would have saved a significant amount of money and time (I did not leave the dealership until after 3pm) as well as would have given money to a more deserving company that treats their clients much better....I don't believe my $848 total was money well spent, and next time will be going anywhere else I can find, I do not enjoy working with people that take advantage of others. More
Gatorland's Service Department provided fast, efficient, courteous service with a smile, as usual. Nancy Voss is outstanding! courteous service with a smile, as usual. Nancy Voss is outstanding! More
Shad addressed all my issues and got the job done in a professional manner. I would give him 5 stars professional manner. I would give him 5 stars More
Iliana in the service department is the best. She is always very pleasant and helpful. She is always very pleasant and helpful. More
Everyone we worked with went above and beyond to help us find the right vehicle for our needs. find the right vehicle for our needs. More