Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Toyota
Edmonton, AB
765 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
765 Reviews of Gateway Toyota
May 09, 2016
140k service Bonny Johnson was my service rep. as always excelent service, on time no hidden extras. and a clean vehicle to boot Great and freindly courtesy veh Bonny Johnson was my service rep. as always excelent service, on time no hidden extras. and a clean vehicle to boot Great and freindly courtesy vehicle door to door Overall awesome as usual More
by Woodie9
Employees Worked With
Bonnie Johnson, Bonnie Johnson
Helpful May 09, 2016
Outstanding Service Todd Pringle was my service advisor, very professional and friendly. It has always been a pleasure dealing with the staff at Gateway Toyota and truly Todd Pringle was my service advisor, very professional and friendly. It has always been a pleasure dealing with the staff at Gateway Toyota and truly appreciate the efficient service. Doris continually exceeds expectations. More
by Evelyn
Employees Worked With
Doris Blanchard, Todd Pringle
May 07, 2016
Accommodating, Great Service Last minute appointment with emergency tire change due to puncture . they were great and promise me a time of completion which they did punctually, I Last minute appointment with emergency tire change due to puncture . they were great and promise me a time of completion which they did punctually, I thank Ruthi Sherman for a great job. More
by fanjals
Employees Worked With
Ruthi Sherman
May 05, 2016
Prompt and Exact Service Kendra who assisted me today was thorough and explained any recommendations effectively when she communicated. She kept me posted on any suggested ad Kendra who assisted me today was thorough and explained any recommendations effectively when she communicated. She kept me posted on any suggested additional service beyond those that were originally scheduled and the reasoning behind the recommendations. . The work was also done promptly. More
by Solicitor12
Employees Worked With
Kendra Meyer
May 02, 2016
What a Great Service The service I received on April 30, 2016 was exceptional, Specially RUTHI SHERMAN who took care of me, Ruthie was very accommodating, and she has a gr The service I received on April 30, 2016 was exceptional, Specially RUTHI SHERMAN who took care of me, Ruthie was very accommodating, and she has a great personality and ADAM REYMON, who is very prompt, and very nice person, they are the kind of people that every company needs. From scale 1 to 10, I will rate give you an overall rate of 10. Keep up the good work guys!!! Definitely I will recommend Gateway Toyota to anyone who is planning to buy a vehicle. More
by Andoy0624
Employees Worked With
Ruthi Sherman, Adam Reymon
May 01, 2016
Great Service We were treated with professionalism from the moment we stepped in the door. Rod Silva is an excellent salesman. We HIGHLY recommend him. Very friendl We were treated with professionalism from the moment we stepped in the door. Rod Silva is an excellent salesman. We HIGHLY recommend him. Very friendly knowledgeable. He was able to explain all options to us. We feel he took a personal interest in us and we were treated fairly More
by Wishdr4028
Employees Worked With
Rodrigo Silva excellent, Kameel Koya
April 26, 2016
Very good support by Jesse Nebo, the service advisor. I own a Toyota Rav4 car and I for regular maintenance and service, I take it to Gateway Toyota, Edmonton South. I went for my regular six-monthly serv I own a Toyota Rav4 car and I for regular maintenance and service, I take it to Gateway Toyota, Edmonton South. I went for my regular six-monthly service on April 25, 2016 where I was attended by Jesse Nebo, the service advisor. He gave me excellent service and advice, and took great care of my needs. I had a couple of scratches on one side, which he removed by polishing. In addition, he went through previous service records to figure out the maintenance needs of my car. When I returned in the evening to pick up my car, he was there again and showed me all the service requirements that had been completed during the day. What a great professional job - 5 stars! Rohit Jindal (Proud Rav4 owner) More
by Rohit Jindal
Employees Worked With
Jesse Nebo
April 26, 2016
Fast appropriate customer service Great customer service, cam worked hard to get us out deal. Marsha was helpful in doing the finance. Only waited 2 days before we could pick our vehic Great customer service, cam worked hard to get us out deal. Marsha was helpful in doing the finance. Only waited 2 days before we could pick our vehicle up. We enjoyed it More
by Mike
Employees Worked With
Marsha Berry, Cameron VanOirschot
April 22, 2016
High Quality Customer Service Always receive a high quality customer service experience, personnel well trained, friendly environment, and clear explanations and positive solutions Always receive a high quality customer service experience, personnel well trained, friendly environment, and clear explanations and positive solutions to all my requirements. 8 years dealing with them and no regrets More
by Olmos
Employees Worked With
Cassandra Cabaniang
April 21, 2016
The follow up and correction of my concerns was excellent. Due to a less than good review I posted after routine service at this dealership I was contacted personally and all issues resolved. Doris Blanchard w Due to a less than good review I posted after routine service at this dealership I was contacted personally and all issues resolved. Doris Blanchard worked with me to fix my service issue and to prevent it from happening again to me or to someone else. Although initially I posted an unfavorable review this dealership proved that it will go out of their way to look at problems and issues and find a fix for them. Not a good thing when a problem happens to you BUT I think it means something when the issues are addressed and resolved. Would recommend this service center. More
by Barb
Employees Worked With
Doris Blanchard, Taylor Kaiser
