Gary Rome Kia - Service Center

My husband and I brought in our two cars to get our oil changes on a Saturday afternoon. Overall quick and easy experience, they even took care of my husband’s recall. A bonus because we were told, at anot changes on a Saturday afternoon. Overall quick and easy experience, they even took care of my husband’s recall. A bonus because we were told, at another dealership, they do not perform recalls on the weekend. We love Gary Rome, we’ve bought 3 cars in 2 years and will continue to come back! More

I had an exceptional experience with Gary Rome Kia for my recent vehicle service! The team delivered on their promises, ensuring my service was not only on time but also comprehensive. They went above and be recent vehicle service! The team delivered on their promises, ensuring my service was not only on time but also comprehensive. They went above and beyond, taking the time to thoroughly explain my bill and the work done on my car. Plus, their recommendation for additional service areas showed their dedication to my vehicle's well-being. Kudos to Gary Rome Kia for their excellent customer service and attention to detail! Highly recommend their services to anyone in need of automotive care. 🚗🔧 #CustomerService #AutomotiveCare #GaryRomeKia More

They gave me great service in timely manner. They were very friendly and attentive to my needs. They were very friendly and attentive to my needs. More

Very helpful and efficient and information on problems. Service good. Only problem is distance from my home in south windsor. Service good. Only problem is distance from my home in south windsor. More

Terrible Service Department I have bought 7 cars from Rome and will not return again. Rome and will not return again. More

The service department at Gary Rome Kia is SUPERB! They compiled the repair on my Kia Sportage in record time and they communicated with me throughout the entire process. I thought their pricing was v They compiled the repair on my Kia Sportage in record time and they communicated with me throughout the entire process. I thought their pricing was very fair and they even performed a complimentary multipoint inspection on my car! I will definitely use the service department at Gary Rome Kia, again! Linda F. LANTON More

Staff was very friendly. Dealership was clean and offered water or coffee while waiting. Car was washed and vacuumed. Dealership was clean and offered water or coffee while waiting. Car was washed and vacuumed. More

Staff was polite and friendly and my vehicle was ready ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bou ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bought it in. Makes the experience much nicer than other dealerships I have been with. Will look forward to future experiences with Gary Rome. More

Marissa was awesome with communication on my vehicles repairs. Car was taken good care of! repairs. Car was taken good care of! More

Fantastic experience … I love how they kept me informed every step of the way … thank you for making the process so easy !!! every step of the way … thank you for making the process so easy !!! More