Garden Grove Kia
Garden Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Christopher was extremely helpful, friendly, and professional. I appreciate his service and how quickly the team was able to get my car ready for me again. professional. I appreciate his service and how quickly the team was able to get my car ready for me again. More
I went in for my first service on my new vehicle. The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of the service was fair and outlined on the invoice. They washed my car before returning it to me, which was nice. Christopher, my service liaison, was friendly and got me back on the road quickly. More
Sales guy named Gustavo Garcia lied about another family wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were suppo wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were supposed to be included. More
I was told by Efraín that I would get a phone call when the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the m the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the morning I called. I work in the area and I could have dropped off the car on Wednesday after work. Had I been given this option I'm sure I would've received the car back from you the same time I dropped it off. Efraín was cool, but I didn't appreciate not receiving a call when the part arrived. More
I recently had an excellent experience with Kia's customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives w customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives were knowledgeable and went above and beyond to ensure my satisfaction. Overall, I highly recommend Kia's customer service for their exceptional assistance and dedication to their customers' needs. More
Our experience at Garden Grove Kia exceeded our expectations. They were knowledgeable, patient, efficient, and friendly. We didn’t feel pressured and they did everything they could to meet our need expectations. They were knowledgeable, patient, efficient, and friendly. We didn’t feel pressured and they did everything they could to meet our needs. Outstanding! More
Jeremy did a great job. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. More