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Garden Grove Kia - Service Center
Garden Grove, CA
1,448 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,448 Reviews of Garden Grove Kia - Service Center
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Helpful May 04, 2024
Christopher was extremely helpful, friendly, and professional. I appreciate his service and how quickly the team was able to get my car ready for me again. professional. I appreciate his service and how quickly the team was able to get my car ready for me again. More
by JESSKREEL7
Verified CustomerEmployees Worked With
Christopher
May 03, 2024
I went in for my first service on my new vehicle. The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of the service was fair and outlined on the invoice. They washed my car before returning it to me, which was nice. Christopher, my service liaison, was friendly and got me back on the road quickly. More
by WolfGrayTelluride
Employees Worked With
Christopher
May 02, 2024
I was told by Efraín that I would get a phone call when the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the m the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the morning I called. I work in the area and I could have dropped off the car on Wednesday after work. Had I been given this option I'm sure I would've received the car back from you the same time I dropped it off. Efraín was cool, but I didn't appreciate not receiving a call when the part arrived. More
by k28p15
Employees Worked With
Efraín 4 stars
May 01, 2024
I recently had an excellent experience with Kia's customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives w customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives were knowledgeable and went above and beyond to ensure my satisfaction. Overall, I highly recommend Kia's customer service for their exceptional assistance and dedication to their customers' needs. More
by SEYRAM999
Employees Worked With
Christopher
May 01, 2024
Jeremy did a great job. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. More
by 1941buicksuper
Employees Worked With
Jeremy
April 30, 2024
Always appreciate the service I receive at the Garden Grove Kia. I purchased my car from this location, and continue to drive a couple extra miles to the service center. Chris has helped me during my las Grove Kia. I purchased my car from this location, and continue to drive a couple extra miles to the service center. Chris has helped me during my last couple visits. He is always very helpful. More
by ebgirlie
Employees Worked With
Chris service Department.
