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Galt Chrysler Dodge
Cambridge, ON
480 Reviews
Dealerships need five reviews in the past 24 months before we can display an overall rating.
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480 Reviews of Galt Chrysler Dodge
July 17, 2015
Return Trip to Galt Chrysler Dodge for a new Van Alex, Trevor and Terry your assistance in trading up to a new van was greatly appreciated. Still working on getting those yellow flames decaled on th Alex, Trevor and Terry your assistance in trading up to a new van was greatly appreciated. Still working on getting those yellow flames decaled on the side of van to go with that hot red colour van. More
by Helen
Employees Worked With
Trevor Reynolds, Alex Goad, Tariq (Terry) Khan
Helpful June 30, 2015
Great Friendly Service We just purchased a new Journey. Everyone was so friendly and helpful. We dealt with Trevor, Karen and Alex. They are what made the the purchase m We just purchased a new Journey. Everyone was so friendly and helpful. We dealt with Trevor, Karen and Alex. They are what made the the purchase most enjoyable. Great customer service, More
by the Jarv's
Employees Worked With
Trevor Reynolds, Alex Goad
June 28, 2015
We have just purchased our first new vehicle and Chrysler. We had a very good experienced with Alex and Karen, we found all the staff really helpful. Because we had never purchased a new vehicle and never own We had a very good experienced with Alex and Karen, we found all the staff really helpful. Because we had never purchased a new vehicle and never owned a Chrysler we were very unsure about the whole experience. We have lots of learning to do with all the technology in the car but look forward to using it all. We would definitely recommend the dealer and staff to our friends and family. Thank you Galt Chrysler for your great service and experience. Murray and Sylvia Koch More
by Sylvia
Employees Worked With
Alex Goad
June 18, 2015
Awesome informative employee Trina was more than helpful in walking us through the process of buying our Journey. With employees like her at your dealership we feel u can only so Trina was more than helpful in walking us through the process of buying our Journey. With employees like her at your dealership we feel u can only sore to more greatness as a dealership. Always with a smile and a happy voice. We feel if the rest if your employees were like her she would be considered to us a roll model for your company. More
by Linda M
Employees Worked With
Trina Tionko
June 18, 2015
Excellent Customer Service! Our experience with Galt Chrysler was excellent. From their Sales representative Trina with her professional, kind and knowledgeable approach to Karen Our experience with Galt Chrysler was excellent. From their Sales representative Trina with her professional, kind and knowledgeable approach to Karen in their finance department who made the process seamless - we were very impressed. We received excellent follow up service and prompt answers to all enquiries. Great, friendly, knowledgeable service and excellent follow up care. More
by Loveourcar
Employees Worked With
Trina Tionko
June 17, 2015
Awesome Experience As someone who like to be kept in "the loop" as to what is going on and how progress is going in any type of purchase, let alone a big vehicle purchas As someone who like to be kept in "the loop" as to what is going on and how progress is going in any type of purchase, let alone a big vehicle purchase, GCD is a great dealership to deal with. Great prices, great salesmanship & staff!! I loved my new truck & the whole experience!! More
by Reedball
Employees Worked With
Gareth Armour
June 17, 2015
Buying a Chrysler 200 at Galt Chrysler Dodge Trina Tionko was very helpful in helping us buy a car that met our needs. We were looking for a safe, reliable and gas efficient car. Trina helped us Trina Tionko was very helpful in helping us buy a car that met our needs. We were looking for a safe, reliable and gas efficient car. Trina helped us make a sound decision. Thank you Trina More
by Chrysler200
Employees Worked With
Trina Tionko
June 14, 2015
overall satisfied very helpful in resolving a few outstanding issues we wanted taken care off before making final purchase of the vehicle. Staff seams to be very honest very helpful in resolving a few outstanding issues we wanted taken care off before making final purchase of the vehicle. Staff seams to be very honest and don't rush you out the door once the sale was final More
by happy camper 123
Employees Worked With
Alex Goad
June 05, 2015
From Good to Bad to Great EDIT: Our initial review is below but it seems like our request for follow up from a manager was missed or somehow the communication was lost. At any EDIT: Our initial review is below but it seems like our request for follow up from a manager was missed or somehow the communication was lost. At any rate, Trevor the Sales manager made an exemplary effort in turning this situation around and going above and beyond expectations. When poor customer service is experienced, the resolution is as much about effort as it is about resolution but Galt Chrysler achieved both. I purchased a 2007 Honda Odyssey here and although the initial experience was okay, my follow up interactions caused me to rate them poorly. The van we bought was advertised as an 8 seater with the smaller jumpseat folded up in the back. The van met our expectations until we finally needed the 8th seat (for inlaws) a few months after purchase. As we latched in place and unfolded the seat we realized the lower seat cushion was missing. I called the dealership to see if they might by chance still have it around or be able to contact the folks who traded it in to see if the seat was still around. For some reason the salesman (Alex) chose to insist that the seat was complete when they sold the van and i must have misplaced the seat. I assured him that it was actually impossible to have the seat folded the way it was and have the seat bottom actually latched in (information i wish i had when i purchased). I called back a couple time and also left messages for Alex and the sales manager but haven't gotten a call back. All i was looking for was acknowledging the error and maybe the slightest of effort in sourcing a new seat cover (maybe slitting the cost 50/50 or something). Not the worst dealership but integrity is off the mark. More
by momwithboys
Employees Worked With
Trevor Reynolds, Alex Goad
June 05, 2015
Very pleased with the Sale and Service of our new vehicle Buying a vehicle at Galt-Chrysler-Dodge was a fantastic experience. Everyone we dealt with was professional, efficient and very friendly. We will re Buying a vehicle at Galt-Chrysler-Dodge was a fantastic experience. Everyone we dealt with was professional, efficient and very friendly. We will recommend this dealership to everyone we know. Thank you so much for all your assistance getting us into our new Jeep Patriot. More
by CariJeepPatriot
Employees Worked With
Gareth Armour
