I have purchased two Suzuki vehicles from this dealer so far, a 2001 XL-7 and a 2006 XL-7. Both times I purchased them for a very good price, received good value for my trade-in and received excellent customer service. The sales person was knowledgeable about the product and was straightforward, honest and friendly. I dealt with him for both purchases and would deal with him again. Both vehicles were lightly used when I purchased them and have been very reliable, with no defects or issues that were not disclosed to me at time of sale. The service department is friendly, knowledgeable about the product, does not suggest unnecessary maintenance and is honest when reporting to me on work required and changes in work scope. I have had 95% of my regular maintenance performed there because of their service, and I live 50km away. I have never had to return to the shop due to mistakes - it has always been done right the first time. The only minor issue that I have with the service department is that if they need to replace anything other than a standard wear item, they may not have the part in stock. I have had to return after an initial visit because the part was not available. Personally, I don't mind this too much because I consider it a small price to pay for reliable service, but others may not think so. Overall, my experience with GD Coates has been excellent over the last 10 years, and I would recommend them to anybody.
I Recommend This Dealer:
Dan Snow, Darryl Dyck, Brian Coates
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