Since purchasing a used vehicle in January 2011, I have had nothing but problems. It's an exiting issue with the transmission. I have been dealing with OMVIC with no resolution offered. The Dealership is unwilling to correct the existing transmission problem. I now have a vehicle that should not be driven, no help from the Dealer, and not much help from any instituion, MFG., to resolve this problem. I am out of pocket getting the rest of the vehicle inspected, using extra gas due to improper function of the engine, and constant follow up with the various organizations I am dealing with to seek help. I've wasted time, money and effort in pursuing this problem. I feel like I have really been taken and ripped off!
The GSM has basically washed his hands of it all, and I still have to deal with the transmission problem. It was established by OMVIC that it was a valid problem, however the dealer has all the rights and laws in their favour!
Poor customer service, terrible reprsentation of Vehicles, along with many others who have had various problems and issues with this same dealership, only to find out they've been had! I found many new complaints online about this dealership. Unfortunately it makes all Dealers look bad, when buying new or used, to be representated by a company like GD Coates Suzuki in buying new or a used vehicle! Buyer Beware is certainly an understatement!
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Ted Thorn/Sales Rep, Martin Woods/GSM