Five Star Subaru of Grapevine - Service Center
Grapevine, TX
718 Reviews of Five Star Subaru of Grapevine - Service Center
I like how they kept me informed as to what they were doing and what the car needed. And it worked. Now the car runs again. doing and what the car needed. And it worked. Now the car runs again. More
Gave an appointment time quickly that worked with my schedule. Service was prompt and friendly. schedule. Service was prompt and friendly. More
The service technicians at the front desk were very knowledgeable and helpful! I am very happy with the service on my vehicle!! knowledgeable and helpful! I am very happy with the service on my vehicle!! More
Friendly, efficient, very communicative, and clean facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I’d be there and I actually left the dealership about 10 minutes before the projected time of finish. I highly recommend Five Star Subaru of Grapevine! More
Service was prompt and efficient. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. More
Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More
Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More
Wonderful customer service, was quickly helped. Needed a battery replacement. Afterwards wasn’t informed of resets. Needed a battery replacement. Afterwards wasn’t informed of resets. More
Always friendly, thorough and prompt. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. More
Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly address and resolve my problem is greatly appreciated! More