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Five Star Subaru of Grapevine
Grapevine, TX
3,378 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,378 reviews
May 09, 2024
Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. They keep to up to date on how your Subrau is being taken care of. More
by ealane620
Employees Worked With
Helpful May 09, 2024
I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my questions, performed a thorough diagnostic to ensure my entire system was working correctly and repaired my car completely. Thank you Subaru! More
by gloverrr
May 08, 2024
James Inim was great. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. More
by SWIFTBC5837
Verified CustomerMay 08, 2024
They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More
by akolanowski
May 07, 2024
Every single person I interacted with was fantastic! Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. The entire experience was great! I recommend 5Star Subaru to everyone and will be back. Their service department is the absolute best!! More
by MARKY.SPARKY
May 07, 2024
They are friendly and helpful, give the customer full focus on the reason for going to the dealer. Their service is dependable and thorough focus on the reason for going to the dealer. Their service is dependable and thorough More
by willhall0464
Employees Worked With
Colin Housknecht
May 07, 2024
Five Star Subaru of Grapevine is the best, I bring them my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! T my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! This time we were in/out quickly and the price is reasonable, they make my 2 hour drive worth it More
by Ms Reesa
Employees Worked With
May 07, 2024
Great service! ! Ron was very helpful in explaining all the details about the new Outback. Steve was also vey helpful in getting the deal done. ! Ron was very helpful in explaining all the details about the new Outback. Steve was also vey helpful in getting the deal done. More
by MIKECONKLE
May 06, 2024
Hayden was an absolute dream to work with! She was extremely prepared for our appointment and helped us meet the exact deal we hoped to walk away with. By the time we were ready to leave with She was extremely prepared for our appointment and helped us meet the exact deal we hoped to walk away with. By the time we were ready to leave with the keys in hand, the service team was gone for the day and the cross-bars and all-weather mats hadn't been put in yet. While we were in the finance office finalizing everything, she truly went above and beyond by installing the cross-bars herself and setting all the mats in place. Truly five star service! Kenny Wilder was great to work with as well and is a true professional and expert. We were very pleased with our experience at Five Star Subaru and are grateful to the team there! More
by Kelsey
May 06, 2024
He had a lot of knowledge about the car. Like always very good service. Was a great experience. Like always very good service. Was a great experience. More
by Jeff Hughes
Employees Worked With
