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Finch Hyundai - Service Centre

London , ON

3.3
89 Reviews

89 Reviews of Finch Hyundai - Service Centre

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March 24, 2023

I found Abbaas to be very helpful. I had problems with my sunroof. I got an appointment fairly quickly and I am hoping the problem is fixed. Their customer service is awesome. More

by carole.alain
Recommend Dealer
Yes
Employees Worked With
Abbaas Kadhem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Finch Hyundai responded

Thank you for taking the time to share your positive experience with us, Carole. We're glad to hear that Abbaas was able to assist you with your sunroof issue and that you found our customer service to be awesome. We hope that your problem has been resolved and please don't hesitate to reach out if you need any further assistance.

March 24, 2023

Service was executed quickly and efficiently as always. Thank you to the Service team once again. More

by Mark Dziadura
Recommend Dealer
Yes
Employees Worked With
Zachary Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Finch Hyundai responded

Thank you for taking the time to leave a review, Mark! We're thrilled to hear that our Service team was able to provide you with efficient and timely service. We'll be sure to pass along your kind words to the team. We appreciate your business and look forward to seeing you again in the future.

March 07, 2023

I always get Great service here! Fast and friendly. Kareem kept me updated on my vehicle and is a pleasure speaking with him. More

by sheri.yake
Recommend Dealer
Yes
Employees Worked With
Kareem Fayad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbaas Kadhem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Finch Hyundai responded

Thank you very much Sheri for the 5-star review and feedback, take care and we look forward to seeing you again soon!

December 29, 2022

Leased this new from Finch Hyundai. First service visit was the reason. All work done as promised and on time. More

by danceman882002
Recommend Dealer
Yes
Employees Worked With
Esa Bendek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Finch Hyundai responded

Thank you very much, we really appreciate you taking the time to share your five-star rating with us at Finch Hyundai. Take care, and we look forward to seeing you again soon!

December 08, 2022

worse experience ever , if you're planning to go there make sure not to deal with the hypocrite and liar Samir Jomaa. he will sell you fish in the sea . no manners no respect no honesty. avoid the monster More

by fartekui
Recommend Dealer
No
Employees Worked With
KJ El Kadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir Jomaa, Bassel Elkadri
Dec 08, 2022 -

Finch Hyundai responded

Thank you for leaving us a review. I’m very sorry to hear about your experience with us. We strive for best-in-class service here at Finch Hyundai and based on your review, we have left you with a poor impression of our dealership. I’d like to speak with you to discuss your experience more, please don't hesitate to reach out to me at jchams@seefinchfirst.com – Jihad Chams, Sales Manager

November 16, 2022

In the 20+ years with Finch at this location, I have never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight More

by candocao
Recommend Dealer
No
Employees Worked With
Jacob Gravelle
September 22, 2022

Finch Hyundai service team is extremely professional. When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is More

by carterbruce560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Finch Hyundai responded

Thank you very much Carter for the feedback about your experience working with Zach and our team! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

September 08, 2022

Bought a 2018 Tucson brand new back in March of 2018. Everything was great until this past year (2022) - constant repairs on rotors and breaks. - ate oil like crazy. - my cylinders holding my hatch g More

by BreanneJ
Recommend Dealer
No
Employees Worked With
Finch Hyundai
Sep 12, 2022 -

Finch Hyundai responded

I’m sorry to hear you’ve had a negative experience with your Tucson, Breanne. I'd like to do my best in assisting you with a resolve. Please feel free to reach out to me directly by email or by phone at jhijazi@seefinchfirst.com or (519) 649-7779. – Jamal Hijazi, Sales Manager

July 10, 2022

I had an appointment for a recall 9:30am! 4:00 pm when I called them because I never got a phone call Jeff said never got in for repair! My name is Gord Fisher bought the car there! Never de More

by GAF
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Vallas
Jul 20, 2022 -

Finch Hyundai responded

Hey Gord we understand your disappointment and we apologize. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. I’d like to speak with you to discuss your experience more and make this right for you. Please don't hesitate to reach out at kfayad@seefinchfirst.com – Kareem Fayad, Service Manager

June 30, 2022

Andrew Blakey was friendly and helpful in solving our parts problem quickly. It would be nice if all dealers employees were so easy to deal with & efficient. More

by John & Kelly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Blakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Finch Hyundai responded

Thank you very much John and Kelly for the feedback about your experience working with Andrew! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know.

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