89 Reviews of Finch Hyundai - Service Centre
I found Abbaas to be very helpful. I had problems with my sunroof. I got an appointment fairly quickly and I am hoping the problem is fixed. Their customer service is awesome. I had problems with my sunroof. I got an appointment fairly quickly and I am hoping the problem is fixed. Their customer service is awesome. More
Service was executed quickly and efficiently as always. Thank you to the Service team once again. Thank you to the Service team once again. More
I always get Great service here! Fast and friendly. Kareem kept me updated on my vehicle and is a pleasure speaking with him. Fast and friendly. Kareem kept me updated on my vehicle and is a pleasure speaking with him. More
Leased this new from Finch Hyundai. First service visit was the reason. All work done as promised and on time. First service visit was the reason. All work done as promised and on time. More
worse experience ever , if you're planning to go there make sure not to deal with the hypocrite and liar Samir Jomaa. he will sell you fish in the sea . no manners no respect no honesty. avoid the monster make sure not to deal with the hypocrite and liar Samir Jomaa. he will sell you fish in the sea . no manners no respect no honesty. avoid the monster. More
In the 20+ years with Finch at this location, I have never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight burn out on the weekend and I was told by the customer service centre to wait until December for an appointment. My concern was then forwarded through the website to the service department. Three days later, not so much as a contact. With he previous service manager, there would have been an acknowledgement and an accommodation within this period of time. The CSR people always ask for a 9 or a 10 rating when Huyndai sends a survey and I have rated them thus becuase they deserve that rating. What would the rating be if they asked regular customers about service at this time of year. Certainly one or two appointments can be held for situations like this when one has to drive at night in the winter. More
Finch Hyundai service team is extremely professional. When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is transparent and clear, there are NO hidden agendas here. Which of course is what the customer wants. More
Bought a 2018 Tucson brand new back in March of 2018. Everything was great until this past year (2022) - constant repairs on rotors and breaks. - ate oil like crazy. - my cylinders holding my hatch g Everything was great until this past year (2022) - constant repairs on rotors and breaks. - ate oil like crazy. - my cylinders holding my hatch gave out. - turning blinker worked when it wanted. - and the cherry on top is I had to replace my MOTOR at 4 years old. My mechanic in town told me he’s had 6 other customers complaining of the same problem this past year, all Hyundai/genesis. No lights appeared on my dash to warn me of a problem, I’ve been with no vehicle for almost 2 months now as apparently it’s been hard to get parts. Im beyond devastated. I will never buy another Hyundai. More
I had an appointment for a recall 9:30am! 4:00 pm when I called them because I never got a phone call Jeff said never got in for repair! My name is Gord Fisher bought the car there! Never de 4:00 pm when I called them because I never got a phone call Jeff said never got in for repair! My name is Gord Fisher bought the car there! Never deal there again ! Jeff told me I said I wasn't in a hurry and they were busy! I went and picked up my car without it being looked at!! They made the appointment! I'm sure I'm not alone! More
Andrew Blakey was friendly and helpful in solving our parts problem quickly. It would be nice if all dealers employees were so easy to deal with & efficient. parts problem quickly. It would be nice if all dealers employees were so easy to deal with & efficient. More