Ferman Chevrolet - Tampa - Service Center

Another garbage Chevy dealership, this time, they refused work on the Chevy Truck, because it was worked on by another dealer within the last 2 months. They are unwilling to fix it , and its under warranty. work on the Chevy Truck, because it was worked on by another dealer within the last 2 months. They are unwilling to fix it , and its under warranty. Never had this problem with other car makers, Ford, BMW, Audi, Toyota, Honda, all had no problems working on vehicles under warranty, even if it was touched by another Chevy dealer. They basically wasted my time, and refused to fix it. Their answer below this post only assures you that you will be lead down a dustry trail of tears with them. Their answer was for me to pay for the repairs, not the dealership, they aren't willing to rectify this situation. They will make you take your car elsewhere and refuse the warranty work working it out with the dealership themselves. It also goes to show you that Chevy won't standby their product and they will pass the buck the minute they have to work on it either from other CERTIFIED CHEVY DEALERS. Dealers should have to work with Chevy and not the customer to Negotiate warranty claims . Jeep doesnt do this, BMW doesnt do this, Audi doesnt do this, Toyota doesn't do this, I can go on. So before you buy a Chevy, understand that they will make you take it back to the original dealer where it was worked on, tell you to call their Customer Service (who is very rude and echos the same unprofessional behavior) and then tell you that even if you were out of state, that you are SOL on that and you would need to go to the original DEALER lol . They are out of their minds, both the Dealers and the CHEVY in general. So think about this before you buy another Chevy from not only this dealer but in general from GM. More

Sold us a used truck that has been in the service department for repairs for 144 days in 6 months time and is going back today for transmission issues again. We want them to buy this truck back and department for repairs for 144 days in 6 months time and is going back today for transmission issues again. We want them to buy this truck back and give our down payment back. We will take news stations to the dealership to make sure people know how badly they treat you if your vehicle is a lemon. More

Bought a truck in September of 2022 and it has spent 144 days in the service department for problems and is going back today because check engine light is with transmission code again. Dealer needs to buy days in the service department for problems and is going back today because check engine light is with transmission code again. Dealer needs to buy truck back and reimburse me my down payment as well as payments made while it was in their shop. I am going to contact the news stations and make sure they tell my story of how this dealership treats their customers and what kind of junk they sell you. More

Brought car in for 7500 mile service including oil and transmission change with filters. They said both were done. When I got home did not see transmission fluid on service ticket. Had to travel back agai transmission change with filters. They said both were done. When I got home did not see transmission fluid on service ticket. Had to travel back again to get it done. Dealer charges double for transmission fluid and filter compared to others. Over $1600 for this service is outrageous considering they did not even do it correctly. Beware of this dealer saying they did the work agreed on versus what they actually did and what they charge. Labor $200/HR is comical! More

People at the dealership was friendly and polite give in person updates about my vehicle and prices and they give out free snacks lol person updates about my vehicle and prices and they give out free snacks lol More

Ferman has always given great dependable service. I have been going there for years. They make you feel like family. I have been going there for years. They make you feel like family. More

From the moment I arrived, I was greeted and taken care of until I left. My service advisor, Joseph Lineberg, was friendly, professional, helpful & thorough. Every concern I had was addressed and resolved. of until I left. My service advisor, Joseph Lineberg, was friendly, professional, helpful & thorough. Every concern I had was addressed and resolved. I was very pleased with the service I received on March 4, 2024 from the entire service department. More

My recent visit to have routine maintenance done was another experience that was met with the courtesy and professionalism I've come to expect from your service department for more than 7 years which is another experience that was met with the courtesy and professionalism I've come to expect from your service department for more than 7 years which is under the supervision of Brian Rabeau and my service advisor Jeremy Quintana! More

Helpful staff, good service, and they do quality work in a timely manner. I'll be back for sure. a timely manner. I'll be back for sure. More

Jeremy was fantastic and resolved all of our automotive problems! he deserves praise from leadership for his commitment to the customers! problems! he deserves praise from leadership for his commitment to the customers! More