Back

Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,060 Reviews

1,060 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

Sort by
May 17, 2024

Dependable timely service at a fair price, honest, easy to deal with; no problems here; have been a customer for 25+ years. More

by CNQANDVLQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

May 17, 2024

Been coming there for years a great place to come to get a car they run a sale at the auction i went to and he is a great guy to represent y’all More

by LAWRENZO7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auction rep for garden spot auto auction
May 16, 2024

They are always quick, convenient, and accommodating. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. More

by MARKPATRICK.ROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Mark Patrick! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 15, 2024

Everyone was friendly and helpful. I was encouraged to bring my new car back weekly for a car wash. More

by MFISHER20
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, MFisher! We're always here to help if anything else comes up!

May 15, 2024

Can Fox News in waiting room. Nothing but propaganda and lies being served by them. Luiz and his coworkers are very friendly. It’s a shame to damper that with the Fox xx while w More

by CATHY.CODDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for leaving a review, Cathy! We apologize you did not like the channel that was on, you can always ask to change the channel!

May 15, 2024

Friendly service, done quickly. Reasonable price for oil and filter change and tire rotation with internet coupon More

by ritamariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Rita! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 15, 2024

Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jackson
May 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 14, 2024

Leslie is courteous and caring. She listened and addressed all my concerns when I brought my car in for service. The service was done and they took extra time to fix my navigation More

by SJGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 14, 2024

The service department could not have been nicer. They were very knowledgeable about the issues with my car. More

by tintinha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks tintinha, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 14, 2024

Understanding, kind, patient, and informative. My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and ba More

by Chica1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

1
...