Eastside Dodge Chrysler Jeep Ram FIAT

An excellent service Wanda was very professional in the way she provided her service and very detailed. She recommended what others might overlook.An the service was right Wanda was very professional in the way she provided her service and very detailed. She recommended what others might overlook.An the service was right on time.Keep it up Wanda. More

Very helpful service and sales staff....but lazy mechanics My girlfriend and I bought our 2013 Jeep wrangler unlimited last year from deepak. We looked at a couple other Jeeps and dealt with a couple other dea My girlfriend and I bought our 2013 Jeep wrangler unlimited last year from deepak. We looked at a couple other Jeeps and dealt with a couple other dealer ships before we bought from Eastside. I must say the sales team at Eastside was extremely helpful and didn't pressure us into a sale. We put our jeep in for an oil change,alignment and the power steering recall back in june, the appointment was booked a week in advance to make sure the job would be done in one day. Unfortunately I received a phone call at 3:30 in the afternoon the day it was booked in saying that they had to keep the vehicle over night. Next day I got a phone call at noon saying it was ready, we showed up payed the bill and as I was walking towards my jeep I notice there was some fresh oil running down the frame rail,than opened the door and saw greasy hand prints all over the door jam/hood and a coffee cup in the centre console that was not from us. I went back to the service bay and they sent a mechanic out right away to fix the leak(loose power steering line from recall). A lady from service did call me later on in the evening to follow up on my experience and they did compensate for the poor experience. (Which was a very nice gesture). Unfortunately when the recall was completed they forgot to top the power steering fluid up and I took the jeep back two times before I said screw it and just bought fluid and topped it up myself. So last week the jeep went in for an oil change and to deal with some other issues I had. The jeep was dropped off the night before so that they could get a jump start on it first thing the next morning. I got a phone call at 8:30 from the service manager just confirming the issues I wanted dealt with (oil change, tire Rotation, power steering seemed spotty and a transmission issue). I than got a phone call around 3pm saying they need to keep it over night again....long story short we got the phone call at 2:00pm the next day to say it was ready, my girlfriend picked it up as I work out of town. First time I drove it after being home from work I noticed there is a wobble up front, my Steering wheel is now off and I have a blown axle seal on the driver side, which I just booked another appointment for.... More

Dodge Ram 1500 Sport Great experience dealing with Rob and Derek. Started online where Rob followed up on my vague enquiry. Didn't oversell me or pressure me...in my past Great experience dealing with Rob and Derek. Started online where Rob followed up on my vague enquiry. Didn't oversell me or pressure me...in my past experiences buying new cars I've met many sales people who don't know how to read people...Rob read me exactly right. He answered all my questions quickly, accurately, and with out the "used car salesman approach". Derek was fast, professional and like Rob, not high pressure or aggressive. Thanks for what should always be but is rarely a great experience. More

Personal Relationships I am treated like family, every time I visit the Dealership, for purchasing, or service. I have been buying vehicles at Eastside for personal use, and I am treated like family, every time I visit the Dealership, for purchasing, or service. I have been buying vehicles at Eastside for personal use, and for Business since 2008. The Sales staff is very professional, and know the products that they are selling. More

Overall Experience - Derek Pheasey Salesman When it comes to personality, Derek Pheasy has it! He is humerous, friendly and a pleasure to deal with. He worked very hard on our deal, to get us When it comes to personality, Derek Pheasy has it! He is humerous, friendly and a pleasure to deal with. He worked very hard on our deal, to get us what we would be happy with. He has lots of experience and is dedicated to his customers! I would certainly recommend him to anyone looking for a new vehicle. Thank you Derek!! More

Thank you I would like to thank Rob Kean, and Danny Jenkins for hooking me up with my new jeep, they were very helpful and awsome to work with. Glad to have pu I would like to thank Rob Kean, and Danny Jenkins for hooking me up with my new jeep, they were very helpful and awsome to work with. Glad to have purchase my new jeep from eastside dodge, cheers guys More

Friendly customer service Ezra was very friendly and efficient. It was a pleasant buying experience and I am very happy with my car. I would recommend this dealership. Ezra was very friendly and efficient. It was a pleasant buying experience and I am very happy with my car. I would recommend this dealership. More

Great Experience! I recently purchased new Fiat 500L, My salesman Rob Kean was great, I had to come in from out of town, (twice) he spent as much time with me as necess I recently purchased new Fiat 500L, My salesman Rob Kean was great, I had to come in from out of town, (twice) he spent as much time with me as necessary...On the day of purchase almost all day, always answering my many questions and anything he wasn't sure of was quick to do some investigating for me. The finance fellow I worked with was more than helpful as well, great patience and knowledge Wonderful experience, will gladly recommend the salesperson and the dealership to anyone who asks. More

New Truck I recently purchased a 2014 Dodge Laramie 3500 at Eastside Dodge, I was really pleased with the proffessionalism and courtesy shown to me by the peo I recently purchased a 2014 Dodge Laramie 3500 at Eastside Dodge, I was really pleased with the proffessionalism and courtesy shown to me by the people I dealt with during my purchase. The sales representative ( Rob Kean ) was outstanding and helped me in every way to get the vehicle I wanted and went through the whole operation of the truck with me, I would definatelg recommend Eastside Dodge to anyone who asked me. More

Great Place to Go and Buy a Vehicle I am writing to tell you that we had the best salesman, Derek Bolen who helped us in every way possible. He was a busy man that day with 2 customers a I am writing to tell you that we had the best salesman, Derek Bolen who helped us in every way possible. He was a busy man that day with 2 customers and he juggled it so that no one waited or even were left alone if we had questions. Great Salesman and was a pleasure to purchase our Dodge Carvan from him. Allan Wong in the finance department who wrote up our purchase was also great. Explained everything and we really understood our purchase. Very thorough. No one rushed us out and everyone was polite and was our pleasure to buy from your company. I hope this continues when we need service. Thanks guys.... you were great! More