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Eastside Dodge Chrysler Jeep Ram FIAT
Calgary, AB
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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852 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT
January 27, 2015
Thank you Darin! I am very happy that Darin Collins was my sales rep, he did an outstanding job for me. I wish I would have gotten the V6 motor in my jeep, but there I am very happy that Darin Collins was my sales rep, he did an outstanding job for me. I wish I would have gotten the V6 motor in my jeep, but there wasn't one available at the time. That was disappointing, however, I still left purchasing a vehicle from him, and was extremely happy with my experience! I will purchase from Darin again next time! More
by StaceyA
Employees Worked With
Darin Collins
January 27, 2015
Great Experience. Great facility. Had a fun time test driving the vehicles with Derek Pheasey who was very helpful, knowledgeable of the product, and was very friendly. Great facility. Had a fun time test driving the vehicles with Derek Pheasey who was very helpful, knowledgeable of the product, and was very friendly. And he has a cool accent. More
by jan5264
Employees Worked With
Derek Pheasey
January 26, 2015
Jeep Purchase I recently traded in a dodge pickup for a new jeep wrangler. The service was awesome and very efficient. I had my vehicle in no time and I feel they g I recently traded in a dodge pickup for a new jeep wrangler. The service was awesome and very efficient. I had my vehicle in no time and I feel they gave me a good price on the trade in. Only complaint was they said I would get it with a full tank of gas, but received it with half. Very minor, but that's the only negative I can say about the whole experience. I would absolutely recommend them! More
by jesse
Employees Worked With
Matt Menane
January 26, 2015
Stay away We purchased a 2011 Jeep Grand Cherokee in April. We dealt with the salesperson named Joseph who's picture isn't there anymore unfortunately. (Which m We purchased a 2011 Jeep Grand Cherokee in April. We dealt with the salesperson named Joseph who's picture isn't there anymore unfortunately. (Which may be a good thing for my blood pressure) Neither of us had ever purchased a newer vehicle with financing before and the Jeep was our dream vehicle. We were told by Joseph that we'd receive a however many point inspection, 3 months free of the satellite radio, free oil change among other things which never happened. I'm fine with the little extras that never panned out. The big problem is the second day we had it off the lot the power steering fluid started leaking out. Took it in right away and they kept it for 2 days. They didn't return our phone calls after leaving numerous messages just asking for an eta as this was our only vehicle. Then in June we took the vehicle on a road trip and on the way there the windshield washer on the passenger side quit working and this vibrating sound started under the dash. We took it into a dealership in Manitoba and they would of had to kept it for the day. We couldn't be without a vehicle as we were on a mini vacation and had a lot of family to visit and they agreed if would be ok until we returned home. Got it home and of course none of this was covered by this so called amazing warranty. So there was $400 we had to dish out for a vehicle we hadn't had for 2 months. Plus they had no idea how to fix the vibrating sound. Then last week driving home from work it would not shift out of 4th gear and the vehichle stalled. So again we took it into a dodge/jeep dealership. Not eastside but another and they just called to tell me that the R&R valve body and the solenoid pack need to be replaced and that is going to cost $970 plus the $150 to diagnosis it. Plus several fluids need to be flushed and replaced. So we'd have to dish out over $1500 in repairs to a vehicle that we haven't even had for a year. I know most people don't pay attention to reviews like this (I never did) but if we can save a few people from having the same experience as us then it makes writing this worth it. Sure am regretting not getting that extended warranty that the finance guy I believe his name was Danny talked us out of. I've steered 2 family members and a friend away from this dealership and hope you will do the same. After the dealership caught wind of this review they did reach out to us and did ask that we bring the vehichle in for an inspection. They were kind enough to loan us a courtesy vehicle while they took a look. We faxed them the estimate that we received. They did a what I believe they called an 84 point inspection. Called to tell us that the vehichle was fine with no mention of anything that was recommended by crowfoot dodge for the solenoid pack etc. Eastside however did say that the water pump needed to be replaced and also something with the thermostat and filter.Which according to the paperwork was replaced. They also stated that a few other things needed checking Then when we went to pick up the vehichle the cashier advised that the total due was $104 and I asked I don't understand what for? To which he replied I'm just the cashier here. And rattled off a bunch of stuff off the invoice. I asked if I could look it over first to which he let out a sigh and and walked away saying You let me know when you're ready. We called back to the dealership for clarification to which we received a voicemail saying it was deductible. Then we received an email from the dealership asking to update our review and asking if we would consider giving them more stars which I can't and would like to remove stars for friendliness from our dealings with the I'm only the cashier sighing guy. I don't know who to believe at this point considering this started with recommendations from another dodge/jeep dealership. More
by verysorry
Employees Worked With
Joseph
January 25, 2015
Looking for a new truck I was new to Calgary and started looking for a new truck to replace my 16 year old Ram 1500. While visiting a different dearlership I emailed Eastside I was new to Calgary and started looking for a new truck to replace my 16 year old Ram 1500. While visiting a different dearlership I emailed Eastside to see if they had any 2014 Ram models left. Luke Dickinson emailed me back within minutes and set up an appointment for me to come in the very next day. He found the truck I wanted and over the next week while I was away on business he had the extras installed on my truck so that it was ready for when I came back. When I picked up the truck, Luke was kind enough to help me out and eescort me to the registration office for which I would never had found being new to Calgary. Thank you for having outstanding customer service above and beyond. It is very much appreciated! More
by Judy
January 24, 2015
Driving into the sunset a happy man Andre listened to what I was looking for and found me just the right car. I couldn't be more pleased with his service and attention to my needs.... Andre listened to what I was looking for and found me just the right car. I couldn't be more pleased with his service and attention to my needs.... Would definitely do business with him again More
by SBinCalgary
Employees Worked With
Andre Popov
January 24, 2015
friendly and pleasant I had a good experience going to look at a Jeep Cherokee, but it was out of my price range. I ended up going with Toyota RAV4. I had a good experience going to look at a Jeep Cherokee, but it was out of my price range. I ended up going with Toyota RAV4. More
by supermompb
January 22, 2015
Love Eastside and Terry ;) 5th purchase at Eastside, easier than ordering take-out! Terry and the team at Eastside make it easy to find what you want and get the deal done asap. 5th purchase at Eastside, easier than ordering take-out! Terry and the team at Eastside make it easy to find what you want and get the deal done asap. Wouldn't ever go anywhere else! More
by barbcox
Employees Worked With
Terry Langdon
January 19, 2015
good good good good good Good place to buy a car. Great service I would recommend this dealership to anyone. Great selection and product knowledge. Fast and efficient deliver Good place to buy a car. Great service I would recommend this dealership to anyone. Great selection and product knowledge. Fast and efficient delivery. Great car that's clean. Very honest. Knew all features of the vehicle. More
by jengajimmy
Employees Worked With
Matt Menane
January 16, 2015
Amazing This is my second time purchasing a vehicle from Matt Menane, even though I wasn't able to get the vehicle I thought I wanted, Matt has always found m This is my second time purchasing a vehicle from Matt Menane, even though I wasn't able to get the vehicle I thought I wanted, Matt has always found me something better! I had great experience working with Matt, he was extremely helpful in providing what was needed and followed up with any issues I had after the purchase. He took his time to work with me to get me exactly what I needed. I definitely advise all my friends and family to look for your dealership and for Matt on their next purchase. More
by SKong
Employees Worked With
Matt Menane
