Eastside Dodge Chrysler Jeep Ram FIAT

Good service with a smile I have been using Eastside Dodge to service my Chrysler 300 and Buick LeSabre. The people on the front line are cheerful and professional. The work is I have been using Eastside Dodge to service my Chrysler 300 and Buick LeSabre. The people on the front line are cheerful and professional. The work is finished a little ahead of the stated time, and done well. I especially want to point out the great job the alignment people do, the car handles so nice after. Keep up the good work. I am sorry about not naming all the fine people I have worked with, I just don't remember names. More

Amazing service Sales guy was very nice. I was comfortable dealing with him. He wasn't pushy and worked with what we were looking for. He was very patient and very ki Sales guy was very nice. I was comfortable dealing with him. He wasn't pushy and worked with what we were looking for. He was very patient and very kind. More

Best Purchase Jamie was excellent in the purchase of the almost new Jeep. From showing us the vehicle to doing the paperwork. The customer service was above and be Jamie was excellent in the purchase of the almost new Jeep. From showing us the vehicle to doing the paperwork. The customer service was above and beyond when the vehicle We purchased on Tuesday was kept in the shop until Friday when we picked it up because of the hailstorms in the area. Alex meet with us today as Jamie was away. I will have no problem recommending either of them to friends and neighbors Lorna Rasmussen More

Great Experience Rob was very friendly, knowledgable, understanding and proved great help in buying our new jeep. He was very transparent about the prices and discount Rob was very friendly, knowledgable, understanding and proved great help in buying our new jeep. He was very transparent about the prices and discounts we were eligible for. Because of him, the whole process of buying went very smooth and in no time we had the keys in our hands. I will definitely recommend Rob Kean and Eastside to anybody looking to buy a new vehicle. More

Rob kean was great . returning customer Thank you Rob kean for helping us find an awesome truck! We are returning customers and wouldnt go anywhere else . Rob is honest & gives you the bes Thank you Rob kean for helping us find an awesome truck! We are returning customers and wouldnt go anywhere else . Rob is honest & gives you the best deal possible ! Danny mcnabb we dealt with first and he was awesome and the second time derek McCloud Everyobe at this locarion was great . More

Great customer service, excellent Jeep Jake was great help in purchasing my first brand new vehicle. He assisted my needs above and beyond expectation. Even after I purchased the vehicle, h Jake was great help in purchasing my first brand new vehicle. He assisted my needs above and beyond expectation. Even after I purchased the vehicle, he remains available with either a text message or a call. If I ever have a friend, family member, or co-worker looking for a new vehicle I will recommend Jake and Eastside first. More

Excellent Experience I've always had an excellent experience dealing with Eastside and Luke has always been extremely helpful and knowledgeable about the vehicles. I woul I've always had an excellent experience dealing with Eastside and Luke has always been extremely helpful and knowledgeable about the vehicles. I would buy from Eastside and Luke again. More

Bad. Condensending attitudes, over charging Dropped my truck off at 7:45am for a booked appointment. At 5pm I call and get hung up on twice before finally getting an answer, which was my truck i Dropped my truck off at 7:45am for a booked appointment. At 5pm I call and get hung up on twice before finally getting an answer, which was my truck is all done and she has no idea how long it has been done for because they are so very busy. Which is of course a perfectly fine excuse in their minds, nobody else is busy except eastside dodge and needs their vehicle for something. The lady I am talking to now starts to get upset with me, stating its not her responsibility to call me, it's the service manager who did the work. She was not helpful what so ever and not even an apology, just got a "were busy deal with it" attitude. So I call back and ask to speak to the manager on call. Things start to get better here, but not for long. I explain my problem and he is apologetic, and offers me a small discount. Ok fine, this is the 3rd time I've had issues here and first time I have complained, I understand it's summer and it is busy. The issues were small before, including them changing my air filter and rotating tires without my permission and then charging me for it. So I go in to pick my truck up around 7pm, look at the bill quickly and see the 50$ taken off, ok cool. Look at the bill more closely to find a miscellaneous charge for 50$. I ask what it is and nobody there can explain it, we make our way to the manager who is on call office, he can't explain it, he looks at me like I'm an idiot and in a condescending voice says "we already gave you 50$ off what exactly is the problem here?" Finally a helpful employee steps in, and calls a service person to ask what exactly the charge is for. Still no real explanation just a charge from Chrysler for things like topping up fluids that they can do nothing about. What exactly was the charge for? Whatever it was I DID NOT WANT IT, I wanted done only what I asked for not extra stuff. Fine, pay the 516$ bill just to get out of the place (I was quoted just under 500$ at 8am this morning, really it was 566$ before the 50$ off). Get home check all my other paperwork from Eastside dodge NO 50$ miscellaneous charge ever before. My truck is off warranty in just under 10k km's and I can without a doubt say I will never buy another vehicle from Eastside, I love my Dodge Ram, but these guys may have turned me off Chrysler forever. Worst service I have received in a long time. Do not give these guys any business, they are just to busy for you anyways. More

Wilcox/ Eastside Dodge I enjoy coming to Eastside Dodge no matter the reason, I feel I get treated as a person and not as a number which I've felt at other dealerships in th I enjoy coming to Eastside Dodge no matter the reason, I feel I get treated as a person and not as a number which I've felt at other dealerships in the past. Everyone is always happy and kind and very professional. I also find everyone I deal with works very hard for my business and I like the no xxxxxxxx routine my salesman and finance people are very straight forward which I like cause I hate it when people seem like there beating around the bush. So good work Eastside and keep up the good work I look forward to a long relationship to purchasing new vehicles from you all til the end that I'm not able to drive anymore. More

very good job Jamie was very pleasant and patient to deal with. he was very efficient and gave good information about the jeep Cherokee limited edition we decided Jamie was very pleasant and patient to deal with. he was very efficient and gave good information about the jeep Cherokee limited edition we decided on. Very good job, thanks a lot More