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Eastside Dodge Chrysler Jeep Ram FIAT
Calgary, AB
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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847 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT
October 11, 2016
Eastside Dodge Stole $ From Us - Not Recommened We recently purchased a USED 2012 Dodge 2500. The Offer to Purchase outlined the purchase price that we and the dealer agreed to, with some additional We recently purchased a USED 2012 Dodge 2500. The Offer to Purchase outlined the purchase price that we and the dealer agreed to, with some additional terms. The additional terms included the vehicle being detailed and have the 3M replaced. When we picked up the vehicle there was an additional charge of $1495 on the Terms of Settlement. When we asked our sales representative about this fee, he informed us that it was Total Care Protection Program (which we had declined). We negotiated the 3M into the purchase price on the Offer to Purchase and declined the leather protection and the under coating. After much debate, the dealership admitted their error and reimbursed us $1000 of the $1495. As far as I'm concerned, they still owe us $495. The vehicle was not detailed when we picked up and it was a 6 hour round trip for us to make to the city to pick it up. There was still a stain on the leather seat in the back (this still there after they charged us the $1495 for the 'leather protector' as part of their Total Care Protection Plan). We also received one fob that does not work. The sales consultants solution was that he would 'mail us a battery'. Overall, extremely poor interaction with our sales consultant. At the end of the dealings he told us the dealership was taking the $1000 we were refunded off his wage. I thought that added to the level of unprofessionalism we were shown. Save yourself the grief and shop elsewhere. More
by 3b+xYRVLPci7JSChXH2ydU30x4bV6qgO8e/6PLBGMeM=
Employees Worked With
Glenn Brown, Pre-Owned Sales Manager, Keith Klassen, Danny McNabb, Shawn Scott, Jessi Singh
Helpful October 08, 2016
New truck purchase Excellent service and price. I Highly recommend Julian. He is knowledgeable, fast and honest. For both, used and new vehicles. I got a new 3500 diesel Excellent service and price. I Highly recommend Julian. He is knowledgeable, fast and honest. For both, used and new vehicles. I got a new 3500 diesel at the price of a gas one after all the rebates. Excellent salesman Julian. More
by Ovi
Employees Worked With
Julian Mitu, Derek McLeod
October 07, 2016
Good service The staff has good marketing skills and they are also reliable. The company has a great working team. I enjoyed the service offered at the organizatio The staff has good marketing skills and they are also reliable. The company has a great working team. I enjoyed the service offered at the organization. Keep up the good work! More
by Komo 1
Employees Worked With
Danny McNabb, Shawn Scott, Rahim Kassam
October 03, 2016
GREAT CHOICE OF PRODUCT I shopped the internet and found your dealership had quite a few units of the van we were looking for. I told Terry our budget and he showed us what w I shopped the internet and found your dealership had quite a few units of the van we were looking for. I told Terry our budget and he showed us what was available at that price. He explained all our questions well. He was not pushy in any way, After we decided to buy the van he helped us with all the little details we had to take care of.This was very important to us...THANKS TERRY. Dick and Sherry More
by D&S
Employees Worked With
Terry Langdon
September 27, 2016
Great Service I came to Eastside Dodge because Omar told me he will work with me to get a vehicle because I was not driving, I came to see him and he got me a truck I came to Eastside Dodge because Omar told me he will work with me to get a vehicle because I was not driving, I came to see him and he got me a truck, and worked hard to get me approved, I will recommend Omar to everyone who wants a new car! More
by Dsawat
Employees Worked With
Omar Ahmad
September 27, 2016
Shopped around and this was best price and best service! Derek was helpful and knowledgeable, anything I had questions about he had an answer or he found out the answer if he didn't know. Derek was helpful and knowledgeable, anything I had questions about he had an answer or he found out the answer if he didn't know. More
by dynamic495
Employees Worked With
Derek Pheasey
September 27, 2016
Professional, responsive and straightforward dealing Both the sales rep and the sales manager were direct, quick and responsive is finalizing a deal on a vehicle new to me-- and including a trade-in. I Both the sales rep and the sales manager were direct, quick and responsive is finalizing a deal on a vehicle new to me-- and including a trade-in. I had to return to pick the car up and finalizing the paperwork and financing were also well-handled. More
by Allanc
Employees Worked With
Brent Walker, Dean Oancia, Wanda Breti, Munish Bhatia
September 26, 2016
I had a great experience with Eastside Dodge and with Rahim. My experience with Eastside Dodge was excellent. I came in looking for help with lowering my bi-weekly payments and Rahim did everything in his power My experience with Eastside Dodge was excellent. I came in looking for help with lowering my bi-weekly payments and Rahim did everything in his power to help me. Rahim has great interpersonal skills and is very understanding of situations. More
by Cheryl
Employees Worked With
Rahim Kassam
September 26, 2016
Satisfied customer It was a real pleasure to deal with Alexander (Alex) MacFarlane, he was very honest, helpful to took the time to find what I was looking for and to ma It was a real pleasure to deal with Alexander (Alex) MacFarlane, he was very honest, helpful to took the time to find what I was looking for and to make the customer happy. Yes I was at the end happy with the choose he guided me through. A big thank you to Alex. Racine Diallo More
by RACINE DIALLO
Employees Worked With
Alexander MacFarlane
September 26, 2016
Happy New Customer The great people at Eastside Dodge made my first Jeep purchase a wonderful experience. I greatly appreciated the courtesy, professionalism, kindness The great people at Eastside Dodge made my first Jeep purchase a wonderful experience. I greatly appreciated the courtesy, professionalism, kindness and patience of my sales rep Marlon Molina along with the great services from Allan Wong (Finance Manager) and Alexandra Brayne (Delivery Coordinator). Marlon was very engaging and did his very best to ensure that I got the vehicle that I wanted. He was able to answer all of my questions with ease (along with my brothers questions) and was also super informed on the vehicle itself. Through the negotiating and purchasing process he was very patient and worked hard to make the deal work for me and in the end I got a better vehicle model than I expected. Allan Wong (Finance Manger) was great to work with on the finance details and extremely personable. Alexandra Brayne (Delivery Coordinator) was also very kind and did a great job of walking me through the vehicle and ensuring I was good to go. I would recommend this dealership to anyone looking for a new vehicle. Thank you! Nataly S. More
by mianicole
Employees Worked With
Allan Wong, Alexandra Brayne, Marlon Molina
