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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
343 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 343 reviews

May 07, 2024

Everardo Diaz (Service Dept) was a pleasure to work with. The estimated wait time was accurate and clearly explained all the findings. More

by jquiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
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May 06, 2024

Clear communication and swift resolution of my car issues. Highly recommend their professionalism and expertise. More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
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May 06, 2024

I’ve trusted myBMW repairs to this dealership for 10 years now, overall great service recommended. More

by zauza2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Flores
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May 05, 2024

Bobby Padilla (Salesperson) & Daryll Farillas (tech specialist) were both awesome and made my experience as smooth as possible. More

by bhavana.a09
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Padilla, Daryll Farillas
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May 04, 2024

Myriam was a pleasure to work with. She’s a great advisor and looks for the customers happiness. I hope I get to have her service anytime I come back. You have a superstar! More

by BimmerJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
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May 04, 2024

I worked with Myriam Flores who was the Service Advisor and was very knowledgeable and attentive. I was only here for a warranty issue but I was treated like I had just bought and new BMW. I would recommen More

by clreguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
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May 01, 2024

Bruce Wong is my Service Writer. Great service experience and great follow up at the dealership. Highly recommended. Thank you again Bruce for all your help. More

by astroln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
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May 03, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 01, 2024

Jivan was an exemplary sales representative. From the moment, I walked in, he was attentive, detailed, honest, and helpful. As a BMW legacy owner, Jivan provided top tier customer service. I typ More

by SN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jivan
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May 03, 2024 -

East Bay BMW responded

Sn, we're glad you had such a wonderful experience with us!

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April 30, 2024

Very attentive and willing to do the best for their customers, Myriam Flores is top notch! More

by Michelle serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
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May 02, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 30, 2024

Great customer service from start to finish… nice, friendly and professional employees…. Triple a rating More

by joaodelgada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
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Apr 30, 2024 -

joaodelgada responded

Great customer service!!!!

May 02, 2024 -

East Bay BMW responded

Hi Joaodelgada, thank you for taking the time to leave a review for us at East Bay BMW. We're happy we could meet your expectations!

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