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East Bay BMW
Pleasanton, CA
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 367 reviews
Helpful May 26, 2024
East Bay BMW is one of the best dealership in the bay area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. I will always recommend east bay to relatives and friends. More
by lpanlilio
Employees Worked With
Jonathan Kumar
May 24, 2024
Jivan was great, not high pressure, great knowledge of the product, great follow up and follow through. Super nice to have someone that knows the product. the product, great follow up and follow through. Super nice to have someone that knows the product. More
by SB
Employees Worked With
Jivan Kemper
May 24, 2024
Appointment was for oil and filter change. Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very help Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very helpful. More
by Don
Employees Worked With
Alex Nocon
May 24, 2024
Ben Simpson is very professional and courteous. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. More
by ohpsng
Employees Worked With
Ben Simpson
May 22, 2024
We bought our BMW from East Bay BMW dealer and been using their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. More
by candyong
Employees Worked With
Ben Simpson
May 22, 2024
It was easy to schedule. My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaini My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaining the Service being completed. It was convenient that they covered Lyft services to and from my home. More
by P 32
Employees Worked With
Daniel-service department 5*
May 22, 2024
Hi, Ben is the best advisor at BMW in Pleasanton,the best personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 More
by nesholmes1@gmail.com
Employees Worked With
Ben
May 21, 2024
Awesome customer service. Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! More
by filtechwest
Employees Worked With
Myriam Flores
