Earnhardt Lexus - Service Center

Bought our car during the end of 2021 They had numerous cars in stock and was fair with the deal Service dept was on point and drove back for service even though it was an extra 30 min drive The dr cars in stock and was fair with the deal Service dept was on point and drove back for service even though it was an extra 30 min drive The drive was worth it Mike was great— and so was Tom More

What matters to me the most is: Excellent Service! Great customer experience all around. 100%. Top notch. Great customer experience all around. 100%. Top notch. More

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail and oil change. Great service and quality workmanship. More

I have been coming here for a few years now to get regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is alwa regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is always friendly and welcoming. She has a good knowledge of what is happening to the car, and if she doesn’t have an answer to a question I have, she has no problem asking a service tech and getting back to me with an answer. I recently had some major mechanical problems with my truck and she went out of her way to make sure that everything was taken care of and that my experience was extraordinary. They give out loaners if you are getting maintenance done, and this really saves you a headache and gives you peace of mind that if it does take longer than expected, (such as in my case) you’re not out of a car. All in all Earnhardt Lexus has been great, of course they are the dealer and are sometimes more expensive than a corner shop, but they make your experience over the top and do everything they can do accommodate your needs. More

Service was excellent and Lindsey Pierson did a great Job always helpful. everybody is always helpful always helpful. everybody is always helpful More

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and thorough. Also, their parts department is helpful in finding exactly what I have needed always careful to search for the exact model year and trim level of the vehicles. More

Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! So nice! He should be the supervisor to teach all employees how to serve their customers with excellence. More

Enjoy working with Rick. He's always on top of the service and available when needed. He's always on top of the service and available when needed. More

Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! He takes the time to explain the service you need and he provides excellent customer service! More

Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get my car serviced at Earnhardt Lexus. More