Downsview Chrysler Ltd

Excellent experience! I have been shopping for some time now looking for a used vehicle and had no luck. I have been to many car sales lot and was ignored no wanted to ass I have been shopping for some time now looking for a used vehicle and had no luck. I have been to many car sales lot and was ignored no wanted to assist me. when I connected with the sales person they seem to be annoyed when I had questions regarding the vehicle. I went to Downsview Chrysler where I met Peter Groberman. Peter is a great listener. He is also Professional and polite. He was attentive to my needs and suggested the appropriate vehicle for me. There were no games final price was exactly as negotiated. I would like to thank the staff at Downsview Chrysler Brian Paquette. Used Car Manager Richard Brulinski Used Car Manager Thank you for the great customer service and making buying a vehicle a painless and a great experience! More

Every Customer Interaction Creates a Service Memory I purchased a new vehicle from Downsview Chrysler Ltd yesterday and the service was excellent. Peter Saija, the salesman, was excellent. There was of I purchased a new vehicle from Downsview Chrysler Ltd yesterday and the service was excellent. Peter Saija, the salesman, was excellent. There was of course the, to be expected, haggling over price, however Peter Saija was extremely polite and conscientious, and his after purchase follow through was excellent. This of course raises the question, why haven't I given Downsview Chrysler Ltd an excellent rating? And that has to do with my experience with Downsview Chrysler Ltd, are you ready for this, six years ago. Six years ago, I purchased a new vehicle which had an intermittent fob key problem. I'll spare you, dear reader, the gruesome details of the atrocious behaviour of Downsview Chrysler Ltd back then, but suffice to say, that if Downsview Chrysler Ltd was the only place to have vehicle service done, I would have immediately disposed of that vehicle, and I would have purchased another vehicle which was anything other than a Chrysler or Fiat product. I was able to find another, very conscientious dealer, back then, who rapidly and professionally replaced the defective fob key under warranty. And all warranty work was subsequently done by this other excellent dealer. I speak of experiences that are now between three and six years old. Current conditions may be vastly different. People, and work cultures, change. Customer service involves a complex amalgam of customer, dealer, and manufacturer. And the important point of this writing is to clearly express the destructive foolishness of poisoning a consumer relationship, over what likely had a manufacturer cost of under ten dollars. More

Great Service Very friendly and helpful customer service personnel,would strongly recommend speaking to Gulnara and Eli they helped us to choose the best deal. Tha Very friendly and helpful customer service personnel,would strongly recommend speaking to Gulnara and Eli they helped us to choose the best deal. Thank you guys!! More

Lies,lies and more lies Came into buy a vehicle on a midnight sale that downsview Chrysler was having, I had the misfortune of being approached by sayed, I wish I could of go Came into buy a vehicle on a midnight sale that downsview Chrysler was having, I had the misfortune of being approached by sayed, I wish I could of got another salesman or saleswoman, he was very full of himself and very cocky, he promised me how I would receive free roadside assistance and free tire warranty if I purchased the vehicle at the time of the sale. I guess he thought me being a woman did not know much about cars, I knew that most manufacturers give free roadside assistance for 5 years and later find out that the tire warranty is a standard benefit that downsview Chrysler gives you, he also told me he was the assistant manager which from this website I know he is a salesman ( your typical stereotype I may add). I suggest you sayed read your own bio because your nothing like you said. More

Excellent Service Since I have a bad experience in a used car my friend, Jay recommends and introduces me to his friend Dominic. at first, my negative thinking kicks Since I have a bad experience in a used car my friend, Jay recommends and introduces me to his friend Dominic. at first, my negative thinking kicks in because of my bad experience but as soon as Dominic explain the good deals and the benefits everything turns into a good experience. now that I have my 2nd car this means excellent... will did Downsview Chrysler!!! and keep the good vibes.... More

Customer Satisfaction and Customer Assurance As soon as I step in at the shop, Sam helped me on my problem. He did a quick assessment and right away brought the car in the service for more diagno As soon as I step in at the shop, Sam helped me on my problem. He did a quick assessment and right away brought the car in the service for more diagnostics. with the quick service, they determined the issue, he gives me an optional way to deal with the problem. He's professionalism and personal involvement with me is the one I like most. More

Domenic Bertucci Great service from Domenic One of the best to deal with Honest, caring and really take his time with you Glad to have dealt with him Great service from Domenic One of the best to deal with Honest, caring and really take his time with you Glad to have dealt with him More

A Pleasant experience I was pleasently surprised at the experience I had at Downsview Chrysler. After my bitter experiences is the past, my impression was that, car dealers I was pleasently surprised at the experience I had at Downsview Chrysler. After my bitter experiences is the past, my impression was that, car dealerships were dangerous places and if you are not extremely cautious and well prepared, they will take advantage of you. At Downsview, I had a totally different experience. The sales executive Sayed, was very helpful in leading me to make the right decision. For him, it was not just another sale...but building a relationship. That is how it should be. Even though I live in Brampton, which is around 40 km from downsview, the next time me or my friends need to buy a car, Downsview and Sayed will be the first place and person we will approach. More

Very Friendly and Easy to Work With!! The staff I dealt with were very friendly and helpful throughout the entire process of the purchase of my new truck! Domenic and John worked very hard The staff I dealt with were very friendly and helpful throughout the entire process of the purchase of my new truck! Domenic and John worked very hard to make sure I was getting the truck I was looking for, in fact they surpassed my expectations. Definitely would recommend them More

Great Service Staff was very helpful and friendly, helped me find the vehicle I was looking for. Domenic was very informative and was able to help my wife and I to Staff was very helpful and friendly, helped me find the vehicle I was looking for. Domenic was very informative and was able to help my wife and I to ensure we got the best vehicle for our budget. More