My wife and I met Mr. Norm Boyd, a very decent gentleman who gave us a very confident presentation on the NX200T we were interested although we have the choice to buy another brand. It was only because of Norm's superb product knowledge that after the test drive, we decided to buy the NX200T.
Norm was an absolute patient salesman and have the right answer to our questions. He even took his time to let my wife experience parking using the rear view camera many times patiently until my wife was satisfy with the function. I had a couple of questions to ask Norm related to the sale and I emailed Norm at "after hours" and to my surprise, I got a reply immediately from Norm. Norm also went out of his way to get us a lucky number plate while we were not too happy with the original plate the sales office got for us.
On delivery day of the new car, we have sold our old car privately, we had no transport to the dealership except for calling a cab. Upon my request to see if there is any schedule service provided, without any hesitation, Norm agreed to pick us up at our home and transport us to the dealership. I am very happy to have received such VIP service from Norm and your dealership.
Needlessly to say, the delivery walk through our new car was more than satisfy.
Just before we left, your sales manager Randy Tao came out of the office and thank us for the business and took a picture of us and our new NX200 before we left the parking Lot.
So, what can I say about how satisfy we are from beginning to end. Two thumbs up!!