I have tried this dealer several times and each time it is a different set of issues. The last time I reached to them, it took them a day to get back to me. I moved on to another dealer. Prior to that my service was so poor, I tweeted the dealership. The owner got back to me to say the service manager would call me. He did...I returned the call and I never heard from them again. I gave them the benefit of the doubt but when I required some body work, I went to their repair site, in which they left me waiting for 1/2 hour and didn't acknowledge my presence....but they were all in their office. I gave up. Unfortunately, this owner owns the Richmond Hill Lexus as well....slightly better but I never have got a Wow experience. Love my Lexus but hate the services.
I Recommend This Dealer:
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