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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,166 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,166 reviews
May 19, 2024
Shannon and the service advisor took excellent care of me. They went above and beyond to repair my car and help me out at a tough time. I’m very grateful and appreciative of the Dorito team. Thank you me. They went above and beyond to repair my car and help me out at a tough time. I’m very grateful and appreciative of the Dorito team. Thank you More
by Charlie R.
Verified Customer
Helpful May 19, 2024
I suffered a tire blow-out in the middle of WC. The encounter with my auto insurer was a nightmare and it took hours for them to untangle a mess. I finally asked the tow truck to take me to you fol The encounter with my auto insurer was a nightmare and it took hours for them to untangle a mess. I finally asked the tow truck to take me to you folks. I was frazzled and Chris Sagan went above and beyond to assist me. A godsend. Saved the day. More
by Kevin Dwyer
Employees Worked With
Chris Sagon
May 18, 2024
Siri to bros always providing Great customer service. They are punctual and very transparent with their communication on how long your car will be serviced for They are punctual and very transparent with their communication on how long your car will be serviced for More
by CALGON1
Employees Worked With
May 18, 2024
Friendly, helpful and knowledgeable staff for my id4 service. I had all my questions answered about my service agreement service. I had all my questions answered about my service agreement More
by ronbohner
Employees Worked With
May 18, 2024
Great service! Very nice that a Lyft is provided while work is being done. Customer service is on point at the Dirito Bros location! Very nice that a Lyft is provided while work is being done. Customer service is on point at the Dirito Bros location! More
by JENMAGLIC
Employees Worked With
May 16, 2024
The text service used to communicate with service writers needs a big upgrade. i had used the text service to communicate Friday evening after i had dropped off the vehicle. after speaking with the service w needs a big upgrade. i had used the text service to communicate Friday evening after i had dropped off the vehicle. after speaking with the service writer he said that any questions or change of information that the text number is alright to use. messaged friday evening around 8pm knowing that the vehicle was to be worked on 9am saturday. message wasnt read till after the vehicle service had been completed. I had changed my mind about one of the services rendered. not a massive hiccup, but still a bit of hinderance More
by BENJY WADSWORTH
Employees Worked With
Dan
May 16, 2024
Alex was great. I hate buying cars. That's why I haven't done it in 32 years. Alex put no pressure on, was very, very knowledgable about cars, very friendly - and sp I hate buying cars. That's why I haven't done it in 32 years. Alex put no pressure on, was very, very knowledgable about cars, very friendly - and spent a long time walking me through the car's features and answering a lot of questions. More
by DWOHLFEI
Employees Worked With
Alex Keegan
May 14, 2024
Marina and Kevin took exceptional care of me and my baby as always. My window was broken the night before. I drove by the shop to see if they could squeeze me in. No one batted an eye at my unannounced ar as always. My window was broken the night before. I drove by the shop to see if they could squeeze me in. No one batted an eye at my unannounced arrival. Checked the part, they had it, called the fixer upper and he said he could squeeze me in. 3 hours later, I got a call that everything was done. Fast, friendly, and more accommodating than I could have ever imagined. I can't thank the Dirito team enough! More
by Freedem
May 13, 2024
Alex Keegan was a pleasure to work with. He was thoughtful, courteous and patient as we worked through my lease trade-in for a new lease and I was in and out in under two hours including the He was thoughtful, courteous and patient as we worked through my lease trade-in for a new lease and I was in and out in under two hours including the test drive and all negotiation. More
by THEALEX
Employees Worked With
Alex Keegan
