Davis Chevrolet

Service Department Does Not understand SERVICE Servie Department Manager Brad James is less than qualified on the true meaning of service!! Service should not end once the papers are signed and mo Servie Department Manager Brad James is less than qualified on the true meaning of service!! Service should not end once the papers are signed and money transferred. I have had my vehicle to Davis Chev in Airdrie on multiple occasions in the 2 short years that I have owned it. Each time I call or visit the service gets repeatedly worse. The latest issue is a problem that has been "fixed" twice already. So when I called this time I suggested that the part be replaced because obviously the band-aid fixes are not working. The message was relayed to Brad. Brad could not be bothered to call me back personally(had the service receptionist relay the message) , I would think at this point he would be somewhat apologetic and understanding, but no, he just suggested that I bring my vehicle in yet again to access the situation and go from there. Call me unreasonable but there is nothing to assess because it looks exactly like the two times prior. I suggested to the girl that Brad address this with me or I will go over his head to get results. I just wanted the part ordered and my vehicle fixed properly. This issue is only one of many but is the proverbial straw that broke the camels back!! This dealership is good at sales but drops the ball with customer service and vehicle maintenance. Frustrated customer More

exciting,encouraging,pleasing,and SATISFYING. Geoff Houghton is the nicest,most patient,accommodating,diligent,and understanding salesman I've ever dealt with. He knew exactly what I needed and he Geoff Houghton is the nicest,most patient,accommodating,diligent,and understanding salesman I've ever dealt with. He knew exactly what I needed and he didn't stop until I got it. I would definitely recommend Geoff Houghton to anyone who is looking to buy a vehicle. More

Thanks Jordan, I love my new truck! Just picked up my 2011 GMC Sierra today and it was a great experience. They brought the truck up from Lethbridge to Airdrie and it was in great condi Just picked up my 2011 GMC Sierra today and it was a great experience. They brought the truck up from Lethbridge to Airdrie and it was in great condition! The truck had a small dent in the tail gate (it was a used truck) and it was fixed quickly and looks great. It was great working with Jordan, he exceeded my expectations and delivered a great product. Now we have 4 CHEV vehicles in our garage! I enjoy visiting the dealership for all my service needs, friendly environment and great people. I'd recommend it to anyone. Thank you. More

Finally, an enjoyable dealership experience! My wife and I have dealt with several dealerships in the past and most are rude, pushy and offer back to back warranty (my back see's your back), this My wife and I have dealt with several dealerships in the past and most are rude, pushy and offer back to back warranty (my back see's your back), this experience was absolutely the opposite and restored our faith in Dealerships and GM. Jordan was polite, courteous, involved my wife in the decision making and was very professional with a great sense of humour. This is what turned our looking into buying at Davis. After all was said and done with the purchase I had to have my Denali back to have the hail damage repaired (which I got a great deal on!). There was an unfortunate scheduling issue with the location that was doing the work and had to be rescheduled. Though this was frustrating (not Davis' fault) Derek made sure we were re-booked right away with a new location and then went out of his way to accommodate us and ensure we were well taken care. Bottom line. This is a great Dealership that takes pride in itself and it shows through all of the staff from start to finish. Competitive pricing, well organized and professional. A great experience and we will be returning and recommending. Well worth the drive from Calgary. Thanks Davis! More

Deal gone sour I went to Davis looking for a truck or SUV for light/medium duty towing. They looked over my trade vehicle and offered a reasonable dollar value. I I went to Davis looking for a truck or SUV for light/medium duty towing. They looked over my trade vehicle and offered a reasonable dollar value. I decided the truck I tested that day wasn't the one for me. So, I came back a week later a test drove a different truck, which I was ready to purchase. On my first visit Don W. looked after me. The second time Don was off that day (Saturday) so Courtney then Rick, a sales manager, took time to discuss the details. In the end, Rick and I came to a verbal agreement, but the truck had to be safety inspected before I could buy it. I was told they couldn't sell a vehicle without it first passing safety. Rick said he couldn't do anything until Monday but promised to park the truck at the back of the lot, away from the other used cars in order to reserve it for me. He said the safety would be done on Monday and Don would call me to set up time to come in and finish the deal (paperwork, etc). Monday just before noon I still had not received a call from Don, so I took initiative and called him. He was confused about the truck in question and asked to call me back in 5 min. He called back as promised and said the vehicle was sold to someone else! He said another buyer put a deposit on Sat while I was negotiating the sale with Rick and that this sort of thing happens sometimes. Of course, I was irate that a sales manager would mislead me into thinking he set the vehicle aside for me until a safety was completed and all the while offering it to someone else. How is it they were able to secure it prior to a safety if it's illegal to do so? I was not offered the option to hold it with a deposit, just a verbal agreement and handshake that was worth JACK! This dealership misleads people into a false sense of trust. My guess is they had a better offer and used me as a backup buyer if the first deal fell through. Or, they are simply incompetent! I live in Airdrie and liked the idea of buying and servicing my truck locally. I may still do this but NOT at Davis GM. I can't trust them to make good on an agreement, not even with a manager! More

We went to ask and we ended buying :) We didn't have an appointment, just went to ask and Geoff saw us and told us he has 45 minutes because he was waiting for someone else and he gave us We didn't have an appointment, just went to ask and Geoff saw us and told us he has 45 minutes because he was waiting for someone else and he gave us an awesome service and friendliness. He exceeded all our expectations from a dealership. He is an awesome sales man and deserve a big recognition. Thank you for your time and dedication. The Jimenez More

Totally Impressed Daniel was an awesome salesperson. No pressure, knowledgeable, and very polite. Jo approved our deal and kindly approved extra accessories to make a g Daniel was an awesome salesperson. No pressure, knowledgeable, and very polite. Jo approved our deal and kindly approved extra accessories to make a great deal. Josee in finance was very friendly and efficient! to top off our great experience truck shopping Glenn the general manager thanked us for the business! We would like to thank everybody at Davis for the warm down home hospitality that's truly at your dealership! Highly will recommend Davis. More

A pleasure buying our vehicle from you! Daniel Steinman was an excellent person to do business with. Very helpful, well organized, and addressed all of our needs and concerns. I would recomm Daniel Steinman was an excellent person to do business with. Very helpful, well organized, and addressed all of our needs and concerns. I would recommend him to you if you're interested in purchasing a new or used vehicle! More

Issue solved Had an issue buy Glen the general manager resolved it quickly for me and made me feel better about choosing Davis for my new winter tires Had an issue buy Glen the general manager resolved it quickly for me and made me feel better about choosing Davis for my new winter tires More

Exceeded expectations I purchased a used vehicle from Davis Chevrolet and this was my first purchasing experience at Davis. The service was professional, prompt, courteous I purchased a used vehicle from Davis Chevrolet and this was my first purchasing experience at Davis. The service was professional, prompt, courteous and knowledgeable. The sales associate, Geoff, promptly answered all of my questions about the vehicle and was a pleasure to deal with. Barb arranged the financing quickly and hassle free. I am very pleased with the vehicle and my experience at Davis exceeded my expectations. I would recommend Davis to others looking to purchase a vehicle and I would return to Davis for future purchases. More