Crosstown Chrysler Dodge Jeep Ram

Regular Routine Oil Change Cassie greeted me at the front to obtain my information to service my vehicle. She was uber friendly even though she was super busy, literally running Cassie greeted me at the front to obtain my information to service my vehicle. She was uber friendly even though she was super busy, literally running off her feet and still holding a smile. Never once did she look stressed or that any of her customers were driving her nuts! Very professional. She kept me in the loop of times when I can expect my vehicle to be ready. Regarding the service itself, It was noticed my filters needed replacing. Cassie notified me of this, showing proof that they were quite disgusting and should be replaced, very soon! Upon exiting they gave me a free wash for my car. Yes, it's something small but it's a nice token of their appreciation of me as a customer. I sometimes choose to the the so called "Quik e" lubes, which are quicker and a little cheaper but they don't spend the time with you to explain your vehicles needs and the lifetime of your vehicle and the importance of keeping your vehicle running smooth so that it costs you less in the end. They don't treat you like you belong, they just want your money and the next car behind you. I highly recommend taking care of your hard earned purchases and therefore highly recommend Crosstown Auto Centre for this. Thank you, Cassie, for a great vehicle and customer service experience! More

Excellent service I have been servicing our Grand Cherokee Eco Diesel at Crosstown since we purchased it in late 2014. We have been extremely pleased with the quality o I have been servicing our Grand Cherokee Eco Diesel at Crosstown since we purchased it in late 2014. We have been extremely pleased with the quality of service received and especially with the service provided by Cassie and the crew at the Express Lane. More

Amazing So many different makes and models& sales people are easy going and no pressure. Even if u bring ur kids along they have a place for them to play and So many different makes and models& sales people are easy going and no pressure. Even if u bring ur kids along they have a place for them to play and don't seem bothered but adored by children More

Excellence customer service Jecris Bautista is the best salesman for me.Very helpful,easy to talk with,pushy ,aggresive and have a great customer service skills.So I highly recom Jecris Bautista is the best salesman for me.Very helpful,easy to talk with,pushy ,aggresive and have a great customer service skills.So I highly recommend him for promotion😊 More

Feel at home Had great customer service and felt at home with both my sales rep and my financial rep. Love the new car. Cant be positive enough about both sales an Had great customer service and felt at home with both my sales rep and my financial rep. Love the new car. Cant be positive enough about both sales and fincial reps. Felt like family More

Competent, Friendly and Accommodating I continue to take my Jeep here even though I did not buy it there. The staff are accommodating, friendly and the service is efficient and as quick as I continue to take my Jeep here even though I did not buy it there. The staff are accommodating, friendly and the service is efficient and as quick as one could expect. They alert me to recalls and provide timely opportunities to book service calls. More

Great service. Thank you to Mauricio Roa for helping us in the purchase of our new to us Dodge Durango. The service provided by him and his team was exceptional. He Thank you to Mauricio Roa for helping us in the purchase of our new to us Dodge Durango. The service provided by him and his team was exceptional. He took the time to listen to our family's needs and delivered as promised. Nice dealership, great staff. Thanks again. More